esi2021:
I want to leave a message in the contact field but I get this error:
"Please wait for the answer in the existing request. If you have additional questions, ask them right there."
You can't open a 2nd Service Desk request, while your first hasn't been processed.
If you want to add something to your first request, post a new comment in it.
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I want to leave a message in the contact field but I get this error: