MQL5.community:Authorization failed on MACBOOK

Jean-Teddy DAMOUR
45

Hello,

I cannot connect to the community on my MT4 installed on Macbook.

When I enter my username and password, this error message appears : MQL5.community:Authorization failed.

I just bought a tool so I can't use it.

Can you help me ?

Thank you

Sergey Golubev
Moderator
123816
Sergey Golubev  
I personally had this issue in past (I fixed it by updating Internet Explorer to the latest version - my version of IE is 11 for now).
But there are the other possible decisions so I collected everything in the following post:
post #1
Jean-Teddy DAMOUR
45
Jean-Teddy DAMOUR  
Sergey Golubev:
I personally had this issue in past (I fixed it by updating Internet Explorer to the latest version - my version of IE is 11 for now).
But there are the other possible decisions so I collected everything in the following post:
post #1

hello Sergey,

Thanks for your help. I'm on google chrome. Is it more advisable with Internet Explorer ?

Sergey Golubev
Moderator
123816
Sergey Golubev  
Jean-Teddy DAMOUR:

hello Sergey,

Thanks for your help. I'm on google chrome. Is it more advisable with Internet Explorer ?

Metatrader tabs are using Internet Explorer.
So, you should have IE the latest version installed on your computer.
Jean-Teddy DAMOUR
45
Jean-Teddy DAMOUR  
Sergey Golubev:
Les onglets Metatrader utilisent Internet Explorer.
Donc, vous devriez avoir IE la dernière version installée sur votre ordinateur.

So i can't use the MT4 app on my macbook ?

Marco vd Heijden
Moderator
13608
Jean-Teddy DAMOUR:

So i can't use the MT4 app on my macbook ?

Correct to some extent.

There are 11 pages about MT4 and MAC 

You can create a virtual windows OS and use it inside of your MAC OS.

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Marco vd Heijden
Moderator
13608

It depends because it used to be relatively easy on the older 32 Bit MacOS but not so on the newer 64 Bit (Catalina) because they completely dropped 32 Bit support and some other new security features prevent you from booting into alternative OS which would have made things a lot easier..

There are several options possible.

Run a virtual windows OS inside your Mac OS.

You can also create a dual boot system with the old and the new Mac OS.

Or you could set up your device in a way that it allows to boot alternative operating systems in which you can use an emulator.

These things require some effort to make them work though.

Jean-Teddy DAMOUR
45
Jean-Teddy DAMOUR  
Marco vd Heijden :

Cela dépend parce qu'il était relativement facile sur les anciens MacOS 32 bits, mais pas sur les 64 bits plus récents (Catalina) car ils ont complètement abandonné le prix en charge 32 bits et certaines autres nouvelles fonctionnalités de sécurité vous empêchent de démarrer dans un système d'exploitation alternatif qui aurait fait les choses beaucoup plus faciles ..

Plusieurs options sont possibles.

Exécutez un système d'exploitation Windows virtuel dans votre Mac OS.

Vous pouvez également créer un système à double démarrage avec l'ancien et le nouveau Mac OS.

Vous pouvez configurer votre appareil de manière à permettre le démarrage de systèmes d'exploitation alternatifs dans lesquels vous pouvez utiliser un émulateur.

Ces choses ont été effectuées cependant des efforts pour les faire fonctionner.

Marco vd Heijden :

Cela dépend parce qu'il était relativement facile sur les anciens MacOS 32 bits, mais pas sur les 64 bits plus récents (Catalina) car ils ont complètement abandonné le prix en charge 32 bits et certaines autres nouvelles fonctionnalités de sécurité vous empêchent de démarrer dans un système d'exploitation alternatif qui aurait fait les choses beaucoup plus faciles ..

Plusieurs options sont possibles.

Exécutez un système d'exploitation Windows virtuel dans votre Mac OS.

Vous pouvez également créer un système à double démarrage avec l'ancien et le nouveau Mac OS.

Vous pouvez configurer votre appareil de manière à permettre le démarrage de systèmes d'exploitation alternatifs dans lesquels vous pouvez utiliser un émulateur.

Ces choses ont été effectuées cependant des efforts pour les faire fonctionner.

Hello Marco, thank you very much for this information.

I will see what I will choose as an option.

Good day to you

Keith Watford
Moderator
32259
Jean-Teddy DAMOUR:

When you post quotes please do not translate them to French, leave them in English.

Marco vd Heijden
Moderator
13608
Jean-Teddy DAMOUR:

Hello Marco, thank you very much for this information.

I will see what I will choose as an option.

Good day to you

On a side note i have to add that the application you purchased on MT4 will only work on a (virtual) windows based platform.

So that reduces your options.

From your writings i can extract the information that you are running MT4 on your MacBook.

This means you are running an older MacOS (probably Mojave?) still with 32 Bit support and this increases your options because you should be able to run a virtual box or PlayonMac and you can also still boot alternative operating systems.

But this sidenote comes into play whenever you run MT4 on a non windows platform because market and community are not supported on these non windows based operating systems.

Another option is to upgrade to MT5 because MetaQuotes has added market functionality to MT5 and so if the same application is available on MT5 then that combination should work on you system.

So now it depends on how far you want to push it en the effort you want to put in.

The easiest way to solve this is to start using MT5.

You can read details here 

The article is slightly outdated, it still claims that market will not work but this functionality has been implemented some time ago.


Installation on Mac OS - For Advanced Users - MetaTrader 5 Help
Installation on Mac OS - For Advanced Users - MetaTrader 5 Help
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The trading platform can be installed and used on computers that run Mac OS using Wine. Wine is a free and open source software application that aims to allow applications designed for Microsoft Windows to run on Unix-like operating systems. One of the Wine versions is designed for Mac OS. Note that Wine is not a fully stable application. This...