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I have a refund for a canceled purchase sent back to my MQL5 Account. How do I get the money back to my credit card?
You can't withdraw non-earned funds from your MQL5 account.
You may contact the Service Desk about it.
I bought thundergold but i bought the wring one
There is one way which some users follow (in case they bought wrong product from the Market for example):
Forum on trading, automated trading systems and testing trading strategies
Can i get a refund of my money after purchasing
Sergey Golubev, 2024.01.25 11:21
If you cancel the purchase within 7 days, without having activated it, you will also get a refund.This refund is coming to your MQL5 forum account/profile, and you can use this fund for the next purchase for example.
But sorry - I have no idea about how this way is working for now sorry (because I personally did not cancel any my purchase for the long time).
Hi, I made a deposit by mistake and the option to withdraw my money isn't showing up. It says on one page that it's there, but when I try to withdraw it says I don't have enough funds.
Hi, I made a deposit by mistake and the option to withdraw my money isn't showing up. It says on one page that it's there, but when I try to withdraw it says I don't have enough funds.
It is the suggestion about -
Forum on trading, automated trading systems and testing trading strategies
I bought one product in mql5 and I want to refund, my money back
Eleni Anna Branou, 2025.12.16 20:00
You can't withdraw non-earned funds from your MQL5 account.
You may contact the Service Desk about it.