MT5 Demo installation

New comment
 

Hello

I have a problem when installing a new MT5 demo from <broker name removed>.

Now two login - codes are needed , one is sent to mobile and one is sent to e-mail adress.

I always got the mobile - code , but not the email - code.I was not able to clear this with broker.

Does someone have an idea ?

Thanks

Jojo

 
Jojo_1:

Hello

I have a problem when installing a new MT5 demo from <broker name removed>.

Now two login - codes are needed , one is sent to mobile and one is sent to e-mail adress.

I always got the mobile - code , but not the email - code.I was not able to clear this with broker.

Does someone have an idea ?

Thanks

Jojo

I believe you can only solve this with your broker.

 

 Here's what they said at last .


"I'm sorry ,

99% that have added verification information have received the codes, could not tell you why you are not, MT5 has informed us
that the issue they had prior had been addressed."

It always showes "invalid account" .Has it sth. to do with verification ?

 
Jojo_1:

It always showes "invalid account" .Has it sth. to do with verification ?

What does sth. mean?

 
something
 

Hello

I did a complete deinstallation of all existing MT5 versions , deleted the Metaquotes folder in AppData , did a search in registry for Metaquotes and deleted

everything.Did an sfc.exe with no result .Made a complete new installation - no sucess , same result .No email code and no mobile code was sent.

Different to prior attempts , where at least a code was sent to my mobile. Broker does not know what the problem is .You seem also not.

Thanks

New comment
Reason: