Developer is not responsive to arbitratrion
Do not double post!
I have deleted your other topic.
Hello,
I have used a developer that has done no work and I haven't heard from him since Feb 27 after giving him 14 days to complete an EA. The EA was
due Feb 28. I can see he has completed other projects during the time he was suppose to complete mine and still active in MLQ5 but is
ignoring my messages. I have taken it to arbitration to cancel the project but he is still not responding. During this time I cannot use
another developer because my money is in hold and also cannot open the project to new developers until the current developer cancels the
project. I have found out I will be charged $80 to cancel the project even though this is not of my fault. The service desk has not
answered me. So, what can I do about this? Time is money in forex and I'm very disappointed about the service of the developer and
lack of help from MLQ5.
Unfortunately there is nothing we can do here to help you.
Your only option is to write to the ServiceDesk. It's a financial issue in the end, and they should fix your issue...in theory.
Unfortunately there is nothing we can do here to help you.
Your only option is to write to the ServiceDesk. It's a financial issue in the end, and they should fix your issue...in theory.
I have written to the service desk and received no response from them either.
I sympathize.
Then please respond to my problem, as I currently have $800 on hold for this project.
I can't respond to your problem.
I am a forum moderator, I am a forum user, just like you. I am not employed by Metaquotes and I cannot do anything about how slow arbitration is.
- Free trading apps
- Over 8,000 signals for copying
- Economic news for exploring financial markets
You agree to website policy and terms of use
Hello,
I have used a developer that has done no work and I haven't heard from him since Feb 27 after giving him 14 days to complete an EA. The EA was due Feb 28. I can see he has completed other projects during the time he was suppose to complete mine and still active in MLQ5 but is ignoring my messages. I have taken it to arbitration to cancel the project but he is still not responding. During this time I cannot use another developer because my money is in hold and also cannot open the project to new developers until the current developer cancels the project. I have found out I will be charged $80 to cancel the project even though this is not of my fault. The service desk has not answered me. So, what can I do about this? Time is money in forex and I'm very disappointed about the service of the developer and lack of help from MLQ5.