Subscribed to a signal and use your VPS but missed all closing trades!?

 

Hi, any idea what happened here?


I am subscribed to a signal and use your VPS but when I checked the trade history of that signal on the members page I saw all but 2 trades were closed. I crossed referenced mine and saw all of mine were still open.


I opened up my mt4, then all trades closed...! I checked the options and real time trading was ticked!?


Can someone look into and advise on this please.


Many thanks

 
Sounds like you didn't synchronize your signal with the VPS before closing down the terminal.
 
Neil Croughton:

Hi, any idea what happened here?

I am subscribed to a signal and use your VPS but when I checked the trade history of that signal on the members page I saw all but 2 trades were closed. I crossed referenced mine and saw all of mine were still open.

I opened up my mt4, then all trades closed...! I checked the options and real time trading was ticked!?

Can someone look into and advise on this please.

Many thanks

Make sure you've done everything as described here: https://www.mql5.com/en/forum/189731

Reason: