MT4 Notifications not working

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nicola.cpz
10
nicola.cpz  

Hello! I'm using MT4 on Mac OS 10.13.6 and I can not receive notification on my mobile device. I keep receiving the following errors


MQL5.community: authorization failed

Notifications: failed send request [0] notify.mql5.net:443 failed


Someone can help me?

Marco vd Heijden
Moderator
12528
Marco vd Heijden  

Hello you have to use your MetaQuotes ID in that is on your profile page.

Check the tab Notifications.

See here: https://www.mql5.com/en/articles/476

nicola.cpz
10
nicola.cpz  
Marco vd Heijden:

Hello you have to use your MetaQuotes ID in that is on your profile page.

Check the tab Notifications.

See here: https://www.mql5.com/en/articles/476


Thanks Marco for your help, I inserted the MetaQuotes ID but is like there is a problem connecting with the MetaQuotes server...
Marco vd Heijden
Moderator
12528
Marco vd Heijden  

The first error message you describe is related to loging in to community service and not for the push notifications these require a separate MetaQuotes-ID as described in the article.

The second error can be related to the push notifications functionality so im going to try to send some messages myself to see if it works.

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