Account disabled.

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MarimoZ
15
MarimoZ  

Morning.

Since today I can not connect to MT4 (Android,PC) it puts me account disabled.

I have a real account, it's not a demo account, I am on the redimax platform, I send mails, for the moment without answer, does anyone have this problem?

Thank you.

Mehrdad Jeddi
29439
Mehrdad Jeddi  
MarimoZ:

Morning.

Since today I can not connect to MT4 (Android,PC) it puts me account disabled.

I have a real account, it's not a demo account, I am on the redimax platform, I send mails, for the moment without answer, does anyone have this problem?

Thank you.

Hi,

This is depending to your broker,not MQ,MQ is not broker,just provides their platform app services to brokers,

You should contact to your broker.

MarimoZ
15
MarimoZ  
Yes I know, I sent the message to the broker, it was mainly to know if someone had already had this problem, I wait for their answer but it looks complicated to have.
Dextor Mason
95
Dextor Mason  
Your account disabled due to technical issues. Just connect with your broker customer support and they will guide you. What is the main problem and how to solve it. 
MarimoZ
15
MarimoZ  

Except they do not respond to emails, it's been two days, I'm not even warned of something, no response to emails, finally it's amazing their system it's all yours alone.

MarimoZ
15
MarimoZ  
Redimax.com, but nobody reponse.
Juvenille Emperor Limited
Moderator
10313
Eleni Anna Branou  
MarimoZ:
Redimax.com, but nobody reponse.

We can't help you here with a broker issue.

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