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I hate to say this to you (and I hope I am wrong), but if your contact with a supposedly "broker agent" and was via WhatsApp, then you were most probably scammed.
Real and reputable brokers, don't contact you. You contact them. And they are usually very selective and make you go through many steps to verify your identity and and your address as well as how you fund your account.
If you were "guided" by someone, or funded your account via crypto currency, or funding your account was "very easy" to do, with no need for extra documentation, then I am almost certain that you were dealing with scammers and fraudsters, and will probably never see your money again.
I really hope I am wrong, but I suspect I am not.
Yes I'm afraid so. I have kept all transactions and got banking iban for my second paiement (luxembourg), I will try to find out. I will ask some advices to BF (national french bank). And yes, paiements were done using bitcoin. But I could see for many weeks my balance in mql5.
I wont give up anyway ;-) for the future, I will contact one broker I mean a real one, if you could advise one or two I will study quietly. Tx again.
If they were in BitCoin, then you have lost all your money. It leves no trace. Real and reputable brokers usually only allow fiat currencies for funding accounts. You were unfortunately scammed.
Please also read the following ...
thanks for all those advices.
BTW, first transaction to credit my accound was done using BTC, second transaction was a direct payment from my banking account to one specific iban.for security reasons, I won't name it here.
This last transaction, I will try to recover my money. The intermediate is Binance site. That means that bank is a partner of Binance. I dont know if Binance can help here.
Why I asked - few days ago - for a system Administrator, It was to ask and identify the user (with IP address) that removed my access to ibell market. This user is most probably the scammer, I believe. I'm trying forward to get technical help