Discussion of article "Video tutorial: MetaTrader Signals Service" - page 2

[Dlinnuk]

For some reason I can't subscribe to the free signal either, nothing happens after entering the password. What could be the reason?

[Jonison67]

I can't subscribe to signals I don't have signals tab in MT5 or MT4, what can it be?

[Vladimir Karputov]

Jonison67:

I can't sign up for signals in MT5 or MT4 I don't have the signals tab, what can it be?

The broker is to blame - 95%. The broker blocks the "Signals" service. You need to ask the broker's technical support to switch the service on. If they do not switch it on, run away from them.

[Алексей]

Your question: Good evening, do you block subscription to signals through the MQL5 website? In the terminal there is not even a column at the bottom - Signals?

Please wait. An employee will be in touch soon.

You are currently communicating with Andrey U. - Livehelp - Russian

23:28AndreyU.: Hello, you have contacted Forex4you Customer Support.

23:33AndreyU.: Signals are not available in MetaTrader 4.

23:34AndreyU.: The company does not provide this service. You can use Share4you.com service to copy signals for opening and closing trades.

23:38Alexey: So it turns out that only our Forex4you does not provide such services! And they send me a mail that you can copy trades if you are registered on MQ5. even on mt4 or on mt5, oh how it happens).

[Vladimir Karputov]

Lexusjt:

Your question: Good evening, do you block subscription to signals through the MQL5 website? In the terminal there is not even a column at the bottom - Signals?

Please wait. An employee will be in touch soon.

You are currently communicating with Andrey U. - Livehelp - Russian

23:28AndreyU.: Hello, you have contacted Forex4you Customer Support.

23:33AndreyU.: Signals are not available in MetaTrader 4.

23:34AndreyU.: The company does not provide this service. You can use Share4you.com service to copy signals for opening and closing trades.

23:38Alexey: So it turns out that only our Forex4you does not provide such services! And they send me a mail that you can copy trades if you are registered on MQ5. even on mt4 or on mt5, oh how it happens)

Something Dealing Centres have gone wild lately. They close the "Signals" tab and explain it in the standard way: "We do not provide this service". If it goes on like this, the "Signals" service will die. And we won't even have time to wait for the time when signals can be copied without turning on the terminal.

[Алексей]

Here you need to understand one thing, whatever forex-broker is, he has one task, to pay less money to the client, and to make more turnover of funds! And this service of signals can do good harm to the broker in terms of money! Because there are independent traders supplying signals from different brokers and it is impossible to control them) And those signals that are supplied by the Broker itself and makes such a service only inside its office like Share4you.com, on the foya, dark forest) statistics make beautiful, but the deposit will be used to let you down!

[Вячеслав]

Message from Celentano Adriano Dear representative of Alfa-Forex! Please clarify the situation with the absence of"Economic Calendar" in your MT5 and "Signals" on the "Tools" panel...

Message from Alfa-Forex

Dear Celentano Adriano! At the moment "Economic Calendar" and "Signals" are disabled. First of all, we would like to point out the fact that we care about our clients and the quality of our services. The cancellation of the MQL Signals service is due to the fact that we see that it is not ready for the realities of our business. This is related to both the technical component of the service and its commercial side. At the moment it is being actively improved together with MetaQuotes, so in the near future (it is difficult to name the exact terms) it will be available for our clients again, but in an updated form. As for the "Calendar" service, we are also working on it, and as soon as it is ready, it will appear in the trading platform.

Hello, Alfa-Forex!
Could you please explain to us (your clients about whose care you speak..., namely about the quality of services provided) in more detail and in detail?
Your veiled answer (which you prepared 2 days after reading it) regarding the absence of such important tools as: "Calendar" and "Signals" - LOCKED by you. (where, here is the quality of service and care about your existing clients?) The answer given by you above implies even more questions, especially for beginners...

1) What does it mean: "...its unpreparedness for the realities of your business..."?

2) What does it mean: ".....This is related to both the technical component of the service...?

3) What does it mean: "...and its commercial side...?"

4) What does it mean: "...it isbeing actively improved together with MetaQuotes...?"

5) What does it mean: "...it will be available again, in an updated form...?"

6) What does it mean: "...it is also being worked on...?". What...?

Isn't service transparency a fundamental factor in the policy of any company and a subject of trust in relations: "Broker-trader"?
For those who do not know what are the LOCKED instruments by Alfa-Forex Company for its clients..., they can get acquainted in this video! https://www.mql5.com/en/articles/821

I heard you right...? The video says: "The broker has nothing to do with this service provided by the MetaTrader developer...?"
So what ACTIVE improvements are we talking about from your side together with MetaQuotes...? What other improvements are needed from you for the convenience of us - clients?
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Taken from here:http://forexsystems.ru/obsuzhdenie-raboty-i-uslovii-brokerov/64423-al%60fa-foreks-obsuzhdenie-217.html

[alenka07781]

Please advise. I subscribed to a signal, but trades are not copied at all.... why can this be and how to fix it?

[Andrii Volokh]

I added a signal, but it is not displayed in MT4. What is the reason? I don't understand ... https://www.mql5.com/en/signals/41369

[VisardDen]

Tell us about the rules of publishing signals what parameters, landings, number of trades, rating, etc,