New Order butten on MT4 Desktop version not active

 

Hi,

I am new to forex. i have tried to open a new order on my MT4 desktop version and i noticed that the New Order button is not active. Also i couldnt locate other trading symbols like XAUUSD in the lost of symbols both in the desktop and android version. please i need assistance

 
Maybe you logged into your account with read-only password.
 
XAUUSD may be called GOLD by your broker or your broker doesn't offer XAUUSD 
Reason: