Subscription Issue

 

Hi all, Please, could you advise what this means.

My Signals account as a Seller was duly verified and approved.

However, when a client set his MT4 for the subscription, the following error message appeared: "@only subs running on your brokers account is permitted”

My client had made the payment but unfortunately, he received the above error message.

I would be grateful for your advice in resolving this issue.

Many thanks

 

He should subscribe with real/live account, and this his account should not participate in any Signal service before.
Besides, I think he might forgot to fill Community tab ... or any error so it is the steps to follow (How to subscribe) -

Forum on trading, automated trading systems and testing trading strategies

How to Subscribe to a MT4 Signal (new instructions, after 1065 version upgrade)

Eleni Anna Branou, 2017.04.10 10:02

Below are step by step instructions, of how to subscribe to a MΤ4 signal:


1. Register a MQL5 account: https://www.mql5.com/en/auth_register 

2. Open your MT4 platform and go to Menu >> Tools >> Optios and click on the Community tab. There you put your Login and Password of your MQL5 account and click OK.

 


 

3. Go to the search area of your MT4 platform, on the upper right corner (where the magnifying glass is), type in the name of the signal you want to subscribe and click Enter.

 


 

4. You will see lower, in the Terminal Window of your MT4 platform, the results of your search. Click on the name of the signal you want to subscribe. 

 


 

5. Click on the green Subscribe for $$ USD button on the right side of your MT4's Terminal Window.

 


 

6. Select the payment method and complete payment for your subscription.

7. In the Options >> Signals window that opens, tick the following options:

 


 

  • Agree to the terms of use of the signals service
  • Enable real time signal subscription
  • Copy Stop Loss and Take Profit levels
  • Synchronise positions without confirmations

8. In the Use no more than: ...... of your deposit (95% maximum) field below, put the percentage of your capital, you want to participate in signal's copying.

9. In the Stop if equity is less than: ...... field, put the amount of your capital, you want to preserve, or leave it empty. 

10. In the Deviation/Slippage field, select an option and click OK in the Options window to close it.

11. Now you have completed the subscription process and the only thing you need is a VPS (Virtual Hosting) in order to copy the signal 24/7 without having your MT4 platform open all day long. 

12. Go to your account details in the Navigator window of your MT4 platform, right click in your account number or name and select the option Register a Virtual Server.

13. In the Virtual Hosting Wizard window that opens, the VPS with the lower Ping, ms value is presented automatically.

 


 

14. Select your payment plan for 1, 3, 6 or 12 months and click Next.

15. Tick the: I agree to the virtual hosting service rules and the auto renewal option below (if you want) and click Next. 




16. Complete your payment for the VPS Service

17. In the next window, tick the Migrate signal: account and settings option, click End and you are done.


 
Prabhakar Thapa:

Hi all, Please, could you advise what this means.

My Signals account as a Seller was duly verified and approved.

However, when a client set his MT4 for the subscription, the following error message appeared: "@only subs running on your brokers account is permitted”

My client had made the payment but unfortunately, he received the above error message.

I would be grateful for your advice in resolving this issue.

Many thanks

Its a specific problem with this particular broker.

He can cancel the subscription and get a full refund and then try with another broker.

Reason: