I think you mean that your terminal(s) can't connect as I see that here you are successfully logged in!
Se maybe you talk to your broker in this case - terminal does not connect?
Thanks for the reply. My fault, I should have explained clearer. All my terminals are connected and I can trade from them on all devices. There has been no issue there. I was getting access denied message when trying to access mql5 web pages on all devices and phone. Now i can access the web pages without the message on all devices but still can't connect to the community on the terminals to access the marketplace and reinstall the risk calculator i use. Also still have the red cross by my ip address on the security page on mql5 account. Any thoughts?
You are missing trading opportunities:
- Free trading apps
- Over 8,000 signals for copying
- Economic news for exploring financial markets
Registration
Log in
You agree to website policy and terms of use
If you do not have an account, please register
It looks like my static ip address has been blocked from mql5 community. For the last few days I can't log in on mt4 to the community. There is also a red cross on my mql5 account security page next to the box i have ticked which contains my static ip address (Next to the box with the tick in it says) - Authorize from allowed static IP addresses only. I have the same problem if this box is checked or not. I have the same issue on laptop, windows tablet and desktop.
The cause is likely mine as i run 10 instances of mt4 and have installed and re installed 9 (1 is on another desktop) of them several times due to problems my end which are now resolved after a fresh install of windows 7 on the desktop and updated windows and all drivers. I use a risk calculator purchased from the marketplace which I'd like to reinstall. If i try to login on the mt4 terminal it causes it to slow down even after the removal of the password and username. I have to uninstall the terminal and load a new one. Is there is a way to resolve my problem. Tried searching the forum where the general consensus is wait 24 hours. It's been 3 days now. I did send a message to the service desk who informed me they only deal with financial matters and to try the forums. Any help much appreciated.
Andrew