MQL SUPPORT PROLBEM

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stephanie diaz
101
stephanie diaz  

MQL seems to have no formal way to submit problems

I have had problems with freelancer but see no way to submit or nowhere to submit the problem

I see many freelancers show problems with late turnover but again see nowhere to report such an issue

on the left side of my orders there is a panel showing the steps to complete   

just before the final steo of turnover there is a small instruction   "READ MORE"   if i click on that i

get page after page of RUSSIAN language which my computer says cannot be translated

if i try to submit a problem to the SERVICE DESK   they refuse it and just refer me to the open forum

HOW DO I GET INFO ON HOW TO RESOLVE ISSUES WITH A FREELANCER?

Sergey Golubev
Moderator
106642
Sergey Golubev  

There are two small threads on the forum, and there are the rules with explanation so I hope it will help - 

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Freelance arbitration - forum thread, and also the rules here (what will happen if the employer is not logging in his account for many days during arbitration)

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Use tips in the Freelance service! - good tread with the instruction about HowTo use Freelance

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