how to change broker account for a signal subcription ?

To add comments, please log in or register
Baptiste Fayol
250
Baptiste Fayol  

hello

with my current broker, the signal doesn't work well so i wanna change the account and server.

how can i do it please ? I tried suspending the subcription and reactivate but i can't change the account.


thanks for your help !

best regards, Tintin

Carl Schreiber
Moderator
7124
Carl Schreiber  

You have to ask your broker to send back your funds, then ask the anew broker whether he offers that signal, then open a new account there.

May you can open a demo account at the new broker and see whether the signal is available or not.

Baptiste Fayol
250
Baptiste Fayol  
Hello Carl, the signal is available on MQL5. I already funded the account.
Eleni Anna Branou
Moderator
6617
Eleni Anna Branou  
tintin3:

hello

with my current broker, the signal doesn't work well so i wanna change the account and server.

how can i do it please ? I tried suspending the subcription and reactivate but i can't change the account.


thanks for your help !

best regards, Tintin

You can't change account for a signal subscription.

The only thing you can do is to ask for a refund through Service Desk, due to incompatibility and then subscribe again with your other account.

To add comments, please log in or register