with my current broker, the signal doesn't work well so i wanna change the account and server.
how can i do it please ? I tried suspending the subcription and reactivate but i can't change the account.
thanks for your help !
best regards, Tintin
You have to ask your broker to send back your funds, then ask the anew broker whether he offers that signal, then open a new account there.
May you can open a demo account at the new broker and see whether the signal is available or not.
You can't change account for a signal subscription.
The only thing you can do is to ask for a refund through Service Desk, due to incompatibility and then subscribe again with your other account.