The orders doesn't close automatically

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mariqnski
422
mariqnski  

Hello,

I have an account subscribed to signal provider through VPS and today I noticed that in his profile all the activated orders from tday was closed , but in my accunt they were still running !!! Can somene tell me why is the happening ?


Thank you 

Sergey Golubev
Moderator
106036
Sergey Golubev  

Is it MQL5 VPS for MT4 and MT5?

Forum on trading, automated trading systems and testing trading strategies

VPS testing and monitoring

Sergey Golubev, 2017.03.31 09:53

Yes, you can monitor it.

Just watch the following videos here, and the article here: Working with the Virtual Terminal

If yes so - check VPS for possible issue, if not - write to the service desk (the link to the service desk is on your profile).

Eleni Anna Branou
Moderator
6562
Eleni Anna Branou  
mariqnski:

Hello,

I have an account subscribed to signal provider through VPS and today I noticed that in his profile all the activated orders from tday was closed , but in my accunt they were still running !!! Can somene tell me why is the happening ?


Thank you 

Right click on the VPS >> journal (Navigator window) and check for any errors.

You probably not synchronized correctly with your signal.

Onyebuchim Obike
184
Onyebuchim Obike  

It's a synchronization problem and probably a wrong settings on the Signals menu likely on the VPS. It happens when there's a disconnect from the trading platform and the VPS Provider.

Also try tweaking the Signal setting on your trading platform on the VPS to cut-off trades after an amount of minutes when values of Signal provider is not the same with it.

mariqnski
422
mariqnski  
Onyebuchim Obike:

It's a synchronization problem and probably a wrong settings on the Signals menu likely on the VPS. It happens when there's a disconnect from the trading platform and the VPS Provider.

Also try tweaking the Signal setting on your trading platform on the VPS to cut-off trades after an amount of minutes when values of Signal provider is not the same with it.

Hello ,

''Also try tweaking the Signal setting on your trading platform on the VPS to cut-off trades after an amount of minutes when values of Signal provider is not the same with it'' - can you tell me how to set this up please .

mariqnski
422
mariqnski  
Eleni Anna Branou:

Right click on the VPS >> journal (Navigator window) and check for any errors.

You probably not synchronized correctly with your signal.

You were right , some of the signals was dissabled ,but I know I set them time ago and obviouly they have been unset - why is that happening ?

mariqnski
422
mariqnski  
mariqnski:

You were right , some of the signals was dissabled ,but I know I set them time ago and obviouly they have been unset - why is that happening ?

Just 5 mins ago I made the settings again and I cheked them now and they was unset again , I haven't switched off the PC at all !!! What is going on ? What is the purpose of this VPS if doesn't work ?

dollarcaust
76
dollarcaust  
mariqnski:

Just 5 mins ago I made the settings again and I cheked them now and they was unset again , I haven't switched off the PC at all !!! What is going on ? What is the purpose of this VPS if doesn't work ?

Did you find a fix? Currently happening to my account 

mariqnski
422
mariqnski  
dollarcaust:

Did you find a fix? Currently happening to my account 

Yes :) You have to register VPS and everything will works just fine . When you have registered VPS , the " enable realtime signal subscription " must be off otherwise the trades will be copied 2 times instead of one time . They made some update and since this update the way of how the system works is different . After you register VPS,  you can even keep your PC off and everything will still works fine . I keep my PC off all the time and everything works. 
Let me know if you resolve the issue 
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