I can't find my EA

[ANDREW JANES]

Hi Guy's,

New to trading and have just purchased an EA for testing - payment went through ok and then I selected install on the terminal. Selected the demo account I am using which opened my MT4 platform but there is no EA under the Market section. I've checked all the other headings but can't locate it. Screenshot attached of purchase.
Any help would be really appreciated.
Thanks.

[Sergey Golubev]

There are some links/posts which may help - 

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Where can I see my purchases? 
https://www.mql5.com/en/forum/9950/page70#comment_2564931   

How to Install an Earlier Purchased Application
https://www.metatrader5.com/en/terminal/help/market_buy 

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If it will not help so write to the service desk.

[egyindustries]

Hello ,

I have bought an EA , payment gone from my card , also payment amount appeared in my payment section  , but the EA doesn't appear in my purchase section

what I shall do to get my product  ?  Attached  screenshot for product buying confirmation and screenshot from my payment section .

[Eleni Anna Branou]

Read above please.