How to migrate Virtual Server

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mariqnski
422
mariqnski  

Hello,

I choose Virtual server  and payed for it but it is not active - the error message is : ''Synchronized but not migrated yet '' . Any help please ?

Thank you ,

Mariyan

Eleni Anna Branou
Moderator
6562
Eleni Anna Branou  
mariqnski:

Hello,

I choose Virtual server  and payed for it but it is not active - the error message is : ''Synchronized but not migrated yet '' . Any help please ?

Thank you ,

Mariyan

1. Go to your account details in the Navigator window of your MT4 platform, right click in your account number or name and select the option Register a Virtual Server.

2. In the Virtual Hosting Wizard window that opens, the VPS with the lower Ping, ms value is presented automatically.

 


 

3. Select your payment plan for 1, 3, 6 or 12 months and click Next.

4. Tick the: I agree to the virtual hosting service rules and the auto renewal option below (if you want) and click Next. 




5. Complete your payment for the VPS Service

6. In the next window, tick the Migrate signal: account and settings option, click End and you are done.


mariqnski
422
mariqnski  

Hello , 

After I compleate the step 4 from your description and press next , error message appears : '' canot subscribe in investor mode ''.

Hwever, yesterday I menaged to subcribe to VPS but the very last page where I should chose to migrate the signas , didn't show up on my end and maybe that is way I couldn't migrate it . Is there any way I can migrate it now ?


Thank you

Eleni Anna Branou
Moderator
6562
Eleni Anna Branou  
mariqnski:

Hello , 

After I compleate the step 4 from your description and press next , error message appears : '' canot subscribe in investor mode ''.

Hwever, yesterday I menaged to subcribe to VPS but the very last page where I should chose to migrate the signas , didn't show up on my end and maybe that is way I couldn't migrate it . Is there any way I can migrate it now ?


Thank you

Ah, you have logged into your account with the investor password and not your master (main) password.

Login with your master password and try again.

mariqnski
422
mariqnski  
I don't know my main password , can you tell me how to find it out ?
mariqnski
422
mariqnski  
Oh , if you mean the main password of the acunt I want to connect to the VPS , I am using the main password and not the investor one . I already went through this process with some of my other accounts and everything went well , but this account is causing me a problem :)
Eleni Anna Branou
Moderator
6562
Eleni Anna Branou  
mariqnski:
Oh , if you mean the main password of the acunt I want to connect to the VPS , I am using the main password and not the investor one . I already went through this process with some of my other accounts and everything went well , but this account is causing me a problem :)

This message '' canot subscribe in investor mode '', mean that you are logged in with investor password, period.

mariqnski
422
mariqnski  
Eleni Anna Branou:

This message '' canot subscribe in investor mode '', mean that you are logged in with investor password, period.

You were right , all is set now :) Thank you for the help :)

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