Trading disabled . Investor mode MT5

My trading capabilities are fiables, it says investor mode in the journal.
How do I restore my trading capability.

Thank you

Laurent 
Laurent Gillot:
My trading capabilities are fiables, it says investor mode in the journal.
How do I restore my trading capability.

Thank you

Laurent 
MT5 accounts have 2 passwords, the investor password is the one that does NOT allow you to trade.
Use the other password.
Alexandre Borela #:
MT5 accounts have 2 passwords, the investor password is the one that does NOT allow you to trade.
Use the other password.
I tried both passwords still disbked
Laurent Gillot #:
I tried both passwords still disbked
Contact your broker, you might have another restriction.