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Error 403 Failed send data

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Patricia Mari
971
Patricia Mari 2014.05.12 10:36 

Hello,

 

I've got the error 403 Failed send data. Can someone help me?

 

Thanks,

 

Patricia 

Alain Verleyen
Moderator
30737
Alain Verleyen 2014.05.12 10:52  
patrix81:

Hello,

 

I've got the error 403 Failed send data. Can someone help me?

 

Thanks,

 

Patricia 

Where ? It seems you can post here.
Patricia Mari
971
Patricia Mari 2014.05.12 13:25  
In my platform. It's Metatrader 4, with the broker Fin Fx. I don't know if this can help. 

When I go to the options, Community tab, I type the password and give me the same error all the time:

6553: failed send data (403)

Signal: 6553: failed get the list of subscriptions, connection error 

And in the Signals tab says: not connected, select from the signals database. 

Last week it was working perfectly. I'm paying for a signal and I had to close all my positions.

Thanks,

Patricia

Alain Verleyen
Moderator
30737
Alain Verleyen 2014.05.12 15:06  
patrix81:
In my platform. It's Metatrader 4, with the broker Fin Fx. I don't know if this can help. 

When I go to the options, Community tab, I type the password and give me the same error all the time:

6553: failed send data (403)

Signal: 6553: failed get the list of subscriptions, connection error 

And in the Signals tab says: not connected, select from the signals database. 

Last week it was working perfectly. I'm paying for a signal and I had to close all my positions.

Thanks,

Patricia

I suppose you are sure to type in the good password ?

I can only suggest you to write to ServiceDesk.

Patricia Mari
971
Patricia Mari 2014.05.12 15:46  

Yes, I type it correctly. I already wrote them.

 

Do you think this can be solved using a VPS service?  

 

Thank you,

 

Patricia 

Patricia Mari
971
Patricia Mari 2014.05.12 15:53  

Maybe I did it wrong, now that I'm thinking.

 

Which password do I have to type? The one from MQL5 or the one from my Metatrader account? Hahaha

Alain Verleyen
Moderator
30737
Alain Verleyen 2014.05.12 16:11  
patrix81:

Maybe I did it wrong, now that I'm thinking.

 

Which password do I have to type? The one from MQL5 or the one from my Metatrader account? Hahaha

The Community tab needs mql5.com password.
Patricia Mari
971
Patricia Mari 2014.05.12 16:14  
angevoyageur:
The Community tab needs mql5.com password.

That is the one I wrote...

 

Thank you 

Patricia Mari
971
Patricia Mari 2014.05.12 16:24  
Can this problem occur because I subscribed from the MQL5 and I have Metatrader 4. Even though, the signal was working last week...
Alain Verleyen
Moderator
30737
Alain Verleyen 2014.05.12 17:34  
patrix81:
Can this problem occur because I subscribed from the MQL5 and I have Metatrader 4. Even though, the signal was working last week...
Not at all.
Patricia Mari
971
Patricia Mari 2014.05.12 17:39  
Ok. Thank you for your help.
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