Download MetaTrader 5

Failed Download from Market

To add comments, please log in or register
b.buzby
1949
b.buzby  

Hi I recently purchased An EA from the market, The download failed, as noted in the journal. I sent a pm to the developer to which he has not replied.

After a period of time I tried to download the EA on a VPS terminal, which is different from the first terminal, and the download failed again

Can someone please tell me the best way to resolve this issue

Thanks in advance

Alain Verleyen
Moderator
32814
Alain Verleyen  
b.buzby:

Hi I recently purchased An EA from the market, The download failed, as noted in the journal. I sent a pm to the developer to which he has not replied.

After a period of time I tried to download the EA on a VPS terminal, which is different from the first terminal, and the download failed again

Can someone please tell me the best way to resolve this issue

Thanks in advance

You have to write to ServiceDesk for such issue.
b.buzby
1949
b.buzby  
angevoyageur:
You have to write to ServiceDesk for such issue.

I've done that and sent a copy of the log, No Reply

I'll send another message to them

Thanks

Alain Verleyen
Moderator
32814
Alain Verleyen  
b.buzby:

I've done that and sent a copy of the log, No Reply

I'll send another message to them

Thanks

Sometimes they work on it without replying, please be patient.
Bengt Håkon Gjertsen
59
Bengt Håkon Gjertsen  
angevoyageur:
Sometimes they work on it without replying, please be patient.
To add comments, please log in or register