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krazeeshan
23
krazeeshan 2014.04.02 07:01 

Please help as MT4 crashes at launch i tried reinstalling but still the same. I have also tried deleting registry keys. tried it on another PC still the same.

Filename : mt4clw.4DBA1374B8789B3780F2AC257F8C3A90

Time : 2014.04.02 10:50 (00:00:00 elapsed)

Program : MetaTrader 4 Terminal

Version : 400.625 (21 Mar 2014)

Revision : 2528

OS : Windows 7 Professional 6.1 Service Pack 1 (Build 7601)

BIOS : TOSHIB - 4 - TECRA R840

Explorer : 9.0

ID : D7C0B6C7-F449-T

Processors : 4 x Intel Core i7-2620M @ 2.70GHz

Memory : 2941 free of 6093 Mb

Virtual : 3940 free of 4095 Mb

Handlers : 204

Path : C:\Program Files (x86)\MetaTrader 4

Disk C: : 151850 Mb of 204425 Mb free

Exception : C0000005 at 774A22D2 write to 0000000C


Modules : 01140000 01713000 c:\program files (x86)\metatrader 4\terminal.exe (4.0.0.625)

: 77480000 00180000 c:\windows\syswow64\ntdll.dll (6.1.7601.18247)

: 75140000 00110000 c:\windows\syswow64\kernel32.dll (6.1.7601.18229)

: 74FC0000 00047000 c:\windows\syswow64\kernelbase.dll (6.1.7601.18229)

: 74C80000 000A0000 c:\windows\syswow64\advapi32.dll (6.1.7601.18247)

: 74BC0000 000AC000 c:\windows\syswow64\msvcrt.dll (6.1.8638.17744)

: 752A0000 00019000 c:\windows\syswow64\sechost.dll (6.1.7600.16385)

: 76090000 000F0000 c:\windows\syswow64\rpcrt4.dll (6.1.7601.18205)

: 74B60000 00060000 c:\windows\syswow64\sspicli.dll (6.1.7601.18270)

: 74B50000 0000C000 c:\windows\syswow64\cryptbase.dll (6.1.7600.16385)

: 742B0000 00072000 c:\windows\syswow64\sysfer.dll (12.1.1101.401)

: 76AC0000 00035000 c:\windows\syswow64\ws2_32.dll (6.1.7601.17514)

: 76180000 00006000 c:\windows\syswow64\nsi.dll (6.1.7600.16385)

: 73340000 00032000 c:\windows\system32\winmm.dll (6.1.7601.17514)

: 763B0000 00100000 c:\windows\syswow64\user32.dll (6.1.7601.17514)

: 750B0000 00090000 c:\windows\syswow64\gdi32.dll (6.1.7601.18275)

: 750A0000 0000A000 c:\windows\syswow64\lpk.dll (6.1.7601.18177)

: 76310000 0009D000 c:\windows\syswow64\usp10.dll (1.626.7601.17514)

: 72220000 00005000 c:\windows\system32\msimg32.dll (6.1.7600.16385)

: 6F5E0000 000EB000 c:\windows\system32\dbghelp.dll (6.1.7601.17514)

: 76080000 00005000 c:\windows\syswow64\psapi.dll (6.1.7600.16385)

: 72530000 00058000 c:\windows\system32\winhttp.dll (6.1.7601.17514)

: 72460000 0004F000 c:\windows\system32\webio.dll (6.1.7601.17725)

: 72FD0000 00190000 c:\windows\winsxs\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18120_none_72d2e82386681b36\gdiplus.dll (6.1.7601.18120)

: 765D0000 0015C000 c:\windows\syswow64\ole32.dll (6.1.7601.17514)

: 761F0000 00120000 c:\windows\syswow64\crypt32.dll (6.1.7601.18277)

: 74C70000 0000C000 c:\windows\syswow64\msasn1.dll (6.1.7601.17514)

: 73710000 00051000 c:\windows\system32\winspool.drv (6.1.7601.17514)

: 752E0000 00C4A000 c:\windows\syswow64\shell32.dll (6.1.7601.17859)

: 76A30000 00057000 c:\windows\syswow64\shlwapi.dll (6.1.7601.17514)

: 6E890000 0019E000 c:\windows\winsxs\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll (6.1.7601.17514)

: 73390000 00080000 c:\windows\system32\uxtheme.dll (6.1.7600.16385)

: 76730000 0008F000 c:\windows\syswow64\oleaut32.dll (6.1.7601.17676)

: 6A180000 0001C000 c:\windows\system32\oledlg.dll (6.1.7600.16385)

: 74280000 00007000 c:\windows\system32\wsock32.dll (6.1.7600.16385)

: 736E0000 00009000 c:\windows\system32\version.dll (6.1.7600.16385)

: 70160000 0003C000 c:\windows\system32\oleacc.dll (6.1.7601.17676)

: 74F60000 00060000 c:\windows\syswow64\imm32.dll (6.1.7601.17514)

: 767C0000 000CC000 c:\windows\syswow64\msctf.dll (6.1.7600.16385)

: 737C0000 0000B000 c:\windows\system32\profapi.dll (6.1.7600.16385)

: 736F0000 00013000 c:\windows\system32\dwmapi.dll (6.1.7600.16385)

: 73AA0000 00016000 c:\windows\system32\cryptsp.dll (6.1.7600.16385)

: 73A60000 0003B000 c:\windows\system32\rsaenh.dll (6.1.7600.16385)

: 74120000 0000E000 c:\windows\system32\rpcrtremote.dll (6.1.7601.17514)

: 76B30000 00083000 c:\windows\syswow64\clbcatq.dll (6.1.7600.16385)

: 6C960000 0094D000 c:\windows\syswow64\ieframe.dll (9.0.8112.16540)

: 74D20000 001B9000 c:\windows\syswow64\iertutil.dll (9.0.8112.16540)

: 764B0000 00111000 c:\windows\syswow64\urlmon.dll (9.0.8112.16540)

: 75F30000 0011B000 c:\windows\syswow64\wininet.dll (9.0.8112.16540)

: 77450000 00003000 c:\windows\syswow64\normaliz.dll (6.1.7600.16385)

: 72A20000 0005F000 c:\windows\system32\sxs.dll (6.1.7601.17514)

: 72B40000 000F5000 c:\windows\system32\propsys.dll (7.0.7601.17514)

: 729D0000 0004C000 c:\windows\system32\apphelp.dll (6.1.7601.17514)

: 71030000 00BCC000 c:\windows\syswow64\mshtml.dll (9.0.8112.16540)

: 742A0000 00008000 c:\windows\syswow64\secur32.dll (6.1.7601.18270)

: 72F80000 00021000 c:\windows\system32\ntmarta.dll (6.1.7600.16385)

: 75250000 00045000 c:\windows\syswow64\wldap32.dll (6.1.7601.17514)

: 74EE0000 0007B000 c:\windows\syswow64\comdlg32.dll (6.1.7601.17514)


Registers : EAX=0000000C CS=0023 EIP=774A22D2 EFLGS=00010202

: EBX=01CF4E3F SS=002b ESP=001BE168 EBP=001BE17C

: ECX=DC4A1411 DS=002b ESI=0000000C FS=0053

: EDX=001BE1A0 ES=002b EDI=00000008 GS=002b


Stack info : top=001C0000 bottom=001B1000 base=000C0000


Threads : #000 0000122C EIP: 774A22D2 ESP: 001BE168 gui main

774A22C0:000012 [774A22D2] RtlEqualSid (ntdll.dll)

012DE420:000039 [012DE459] #13145 (terminal.exe)

013F5B60:000D2C [013F688C] #17331 (terminal.exe)

01401DD0:0000DF [01401EAF] #17600 (terminal.exe)

0135C300:000008 [0135C308] #14903 (terminal.exe)

01167FDC:000022 [01167FFE] #2519 (terminal.exe)

01163A34:0000B0 [01163AE4] #2338 (terminal.exe)

01167A2D:000031 [01167A5E] #2499 (terminal.exe)

011710B5:00005E [01171113] #3163 (terminal.exe)

0119C00B:000011 [0119C01C] #5082 (terminal.exe)

01181305:00010D [01181412] #3874 (terminal.exe)

011812EE:000013 [01181301] #3873 (terminal.exe)

013506D0:000177 [01350847] #14735 (terminal.exe)

013564F0:000139 [01356629] #14804 (terminal.exe)

774AF4B5:0000A9 [774AF55E] RtlInitOutOfProcessMemoryStream (ntdll.dll)

012BC17E:000046 [012BC1C4] #12738 (terminal.exe)

75153358:000012 [7515336A] AcquireSRWLockExclusive (kernel32.dll)

774B9F0F:000063 [774B9F72] RtlInsertElementGenericTableAvl (ntdll.dll)

774B9F0F:000036 [774B9F45] RtlInsertElementGenericTableAvl (ntdll.dll)


774A22C0 8BFF mov edi, edi

774A22C2 55 push ebp

774A22C3 8BEC mov ebp, esp

774A22C5 83EC0C sub esp, 0xc

774A22C8 56 push esi

774A22C9 57 push edi

774A22CA 8B7D08 mov edi, [ebp+0x8]

774A22CD 8D7704 lea esi, [edi+0x4]

774A22D0 8BC6 mov eax, esi

crash --> 774A22D2 F00FBA3000 lock btr dword [eax], 0x0

774A22D7 0F839E020100 jae dword 0x774b257b

774A22DD 64A118000000 mov eax, [fs:0x18]

774A22E3 8B4824 mov ecx, [eax+0x24]

774A22E6 894F0C mov [edi+0xc], ecx

774A22E9 C7470801000000 mov dword [edi+0x8], 0x1

774A22F0 5F pop edi


: #001 000001D0 EIP: 774A015D ESP: 0492FBFC

774A0148:000015 [774A015D] NtWow64CsrGetProcessId (ntdll.dll)

7515196E:00008E [751519FC] WaitForMultipleObjectsEx (kernel32.dll)

763D05BA:0002B0 [763D086A] PtInRect (user32.dll)

763D0B4A:00001F [763D0B69] OpenIcon (user32.dll)

7301795B:000000 [7301795B] unknown (gdiplus.dll)

7301787A:000000 [7301787A] unknown (gdiplus.dll)

75153358:000012 [7515336A] AcquireSRWLockExclusive (kernel32.dll)

774B9F0F:000063 [774B9F72] RtlInsertElementGenericTableAvl (ntdll.dll)

774B9F0F:000036 [774B9F45] RtlInsertElementGenericTableAvl (ntdll.dll)


: #002 00001BD4 EIP: 774A015D ESP: 0563F98C

774A0148:000015 [774A015D] NtWow64CsrGetProcessId (ntdll.dll)

75153358:000012 [7515336A] AcquireSRWLockExclusive (kernel32.dll)

774B9F0F:000063 [774B9F72] RtlInsertElementGenericTableAvl (ntdll.dll)

774B9F0F:000036 [774B9F45] RtlInsertElementGenericTableAvl (ntdll.dll)


: #003 00000D28 EIP: 774A1F46 ESP: 0575FC24

774A1F34:000012 [774A1F46] ZwWow64CsrCaptureMessageString (ntdll.dll)

75153358:000012 [7515336A] AcquireSRWLockExclusive (kernel32.dll)

774B9F0F:000063 [774B9F72] RtlInsertElementGenericTableAvl (ntdll.dll)

774B9F0F:000036 [774B9F45] RtlInsertElementGenericTableAvl (ntdll.dll)


: #004 00001520 EIP: 774A1F46 ESP: 0589F92C

774A1F34:000012 [774A1F46] ZwWow64CsrCaptureMessageString (ntdll.dll)

75153358:000012 [7515336A] AcquireSRWLockExclusive (kernel32.dll)

774B9F0F:000063 [774B9F72] RtlInsertElementGenericTableAvl (ntdll.dll)

774B9F0F:000036 [774B9F45] RtlInsertElementGenericTableAvl (ntdll.dll)


: #005 0000136C EIP: 7749FD91 ESP: 05B4FD8C

7749FD7C:000015 [7749FD91] ZwDeleteValueKey (ntdll.dll)

74FD4489:00000F [74FD4498] Sleep (kernelbase.dll)

765FA72F:00325E [765FD98D] CoIsOle1Class (ole32.dll)

765FA72F:00314B [765FD87A] CoIsOle1Class (ole32.dll)

75153358:000012 [7515336A] AcquireSRWLockExclusive (kernel32.dll)

774B9F0F:000063 [774B9F72] RtlInsertElementGenericTableAvl (ntdll.dll)

774B9F0F:000036 [774B9F45] RtlInsertElementGenericTableAvl (ntdll.dll)


: #006 00000E58 EIP: 7749F8D1 ESP: 062DF920

7749F8BC:000015 [7749F8D1] ZwWow64CsrCaptureMessageBuffer (ntdll.dll)

75151151:000043 [75151194] WaitForSingleObjectEx (kernel32.dll)

75151136:000012 [75151148] WaitForSingleObject (kernel32.dll)

712A932E:1888D4 [71431C02] ShowHTMLDialog (mshtml.dll)

712A932E:1924A8 [7143B7D6] ShowHTMLDialog (mshtml.dll)

712A932E:003D77 [712AD0A5] ShowHTMLDialog (mshtml.dll)

75153358:000012 [7515336A] AcquireSRWLockExclusive (kernel32.dll)

774B9F0F:000063 [774B9F72] RtlInsertElementGenericTableAvl (ntdll.dll)

774B9F0F:000036 [774B9F45] RtlInsertElementGenericTableAvl (ntdll.dll)

SYED NAUFAL GADDAFI
1401
SYED NAUFAL GADDAFI 2014.04.02 07:21  
Try uninstall. Reboot pc. Install.
Alain Verleyen
Moderator
28518
Alain Verleyen 2014.04.02 07:53  
Please report this to the ServiceDesk of Metaquotes.
Nick Gangadharan
9
Nick Gangadharan 2014.04.02 14:42  
Hey, I am having this same issue which started on April 1st. I thought it was due to a software change on our work computers, but it still happens. Appears to only happen when I connect to the FXChoice-Classic Live server.
santilorente
58
santilorente 2014.04.07 09:54  
I got the same issue
santilorente
58
santilorente 2014.04.07 10:05  
nickganga:
Hey, I am having this same issue which started on April 1st. I thought it was due to a software change on our work computers, but it still happens. Appears to only happen when I connect to the FXChoice-Classic Live server.


did you get a solution from Meta trader? I cannot trade, and the support from the broker doesnt help. when downloading directly from this web, the same happens.
Alain Verleyen
Moderator
28518
Alain Verleyen 2014.04.07 15:27  
zanti:


did you get a solution from Meta trader? I cannot trade, and the support from the broker doesnt help. when downloading directly from this web, the same happens.
You can try build 628.
santilorente
58
santilorente 2014.04.07 21:24  
angevoyageur:
You can try build 628.



it's working thanks.


I lose almost a week without trading ... I think new versions should be tested a little better.


thanks for the answer

/
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