Why this phenomenon?

 

I have two live accounts with IBFX. In each I have two or three different EAs running on different. Today I saw that the EA that ran on AUDUSD in account 1 was not on the chart and the EA that ran on AUDUSD in account 2 was not on the chart either. The two EAs are different and they are in different accounts. All other EAs on other pairs are running as usual.

What could cause the EAs on pair AUDUSD in different accounts with IBFX to be removed from the chart? I called IBFX and they said they could not have removed the EAs.

Please advise.

Many thanks.

Jim

 
There are a list of mql4 Errors which force remove an EA. Check your error logs.
 
ubzen:
There are a list of mql4 Errors which force remove an EA. Check your error logs.

Thanks. Will check the log.
Reason: