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Allen144
42
Allen144 2010.02.17 03:14 

When I use the uninstall feature with metatrader, then reboot, then reinstall the following happens. After I install and start metatrader my old profiles and some custom indicators are still in my files, even the last settings from my previous backtest, this leads me to beleive that I did not get a "clean" uninstall. My broker has verified that they do not save any settings on there server side.

Please advise

thank you

gordon
2322
gordon 2010.02.17 03:15  
samarrone:

When I use the uninstall feature with metatrader, then reboot, then reinstall the following happens. After I install and start metatrader my old profiles and some custom indicators are still in my files, even the last settings from my previous backtest, this leads me to beleive that I did not get a "clean" uninstall. My broker has verified that they do not save any settings on there server side.

Please advise

thank you

Just manually delete the installation directory before reinstalling.

Allen144
42
Allen144 2010.02.17 03:19  
gordon wrote >>

Just manually delete the installation directory before reinstalling.

I am logged in as admin. I hit delete on the actual folder in c/....., it then asks permission and I accept, it then ask to continue (vista bs) so i hit continue, it proceeds but then stops and says I do not have permission.

Allen144
42
Allen144 2010.02.17 03:21  
samarrone wrote >>

I am logged in as admin. I hit delete on the actual folder in c/....., it then asks permission and I accept, it then ask to continue (vista bs) so i hit continue, it proceeds but then stops and says I do not have permission.

ok worked, mt4 was open, ill try to get a real install now, will see

Allen144
42
Allen144 2010.02.17 03:25  
samarrone wrote >>

ok worked, mt4 was open, ill try to get a real install now, will see

nope, same profiles / settings come up still

gordon
2322
gordon 2010.02.17 03:28  
samarrone:

nope, same profiles / settings come up still

Are u by accident talking about the default profiles & settings that come with MT4...? As their name implies, they are installed by default.

Allen144
42
Allen144 2010.02.17 03:35  
gordon wrote >>

Are u by accident talking about the default profiles & settings that come with MT4...? As their name implies, they are installed by default.

no, my personal settings, saved trendlines, indicators, colors, ect

gordon
2322
gordon 2010.02.17 03:49  
samarrone:

no, my personal settings, saved trendlines, indicators, colors, ect

All profiles, settings, indicators etc. are saved in the sub-folders inside the main MT4 installation folder (usually it's in "c:\program files\metatrader - broker_name\..."). Deleting it should delete everything.

Allen144
42
Allen144 2010.02.17 03:53  
gordon wrote >>

All profiles, settings, indicators etc. are saved in the sub-folders inside the main MT4 installation folder (usually it's in "c:\program files\metatrader - broker_name\..."). Deleting it should delete everything.

yes, but in my case after i delete and re-install, upon installation it pulls the settings from the previous install. This may seem unusual or I do ont know what Im doing but I've serched other forums and even asked my current programmer and no one knows whats going on. Ive been trading for over 2 years with MT4 and have never had this issue before. The only change now is I'm on a newly built PC and using vista64.

gordon
2322
gordon 2010.02.17 03:59  
samarrone:

yes, but in my case after i delete and re-install, upon installation it pulls the settings from the previous install. This may seem unusual or I do ont know what Im doing but I've serched other forums and even asked my current programmer and no one knows whats going on. Ive been trading for over 2 years with MT4 and have never had this issue before. The only change now is I'm on a newly built PC and using vista64.

Don't know... Sorry.

vince
5
vince 2010.03.08 09:15  
gordon:

Don't know... Sorry.


Hi, have a look at this link for the answer https://forum.mql4.com/17184#150269

basically, your profile seems to be stored in the following location and it needs to be removed: c:\users\_your_name_\AppData\Local\VirtualStore\_your_metatrader_\

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