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Eric Venturi-Bloxs  
limhakweng:
I CANT'T INSTALL ON mt4.

In your platform "market" tab ... go to "purchased" and install from here.

limhakweng  
Eric Venturi-Bloxs:

In your platform "market" tab ... go to "purchased" and install from here.

I have hard time installing. I don't have problem with other indicator. Just refund me the money. Thanks
Eric Venturi-Bloxs  
limhakweng:
I have hard time installing. I don't have problem with other indicator. Just refund me the money. Thanks

There's no difference in installing. All products in MQL market use the exact same way.

limhakweng  
Eric Venturi-Bloxs:

There's no difference in installing. All products in MQL market use the exact same way.

On 20 Sep 19, you have claimed the amount of $10. The reference is PSP*mql5.com Limassol CY FOREIGN CURRENCY USD 10.

Please refund the amount because I have been trying my best to install and still unsuccessful. 

Eric Venturi-Bloxs  
limhakweng:

On 20 Sep 19, you have claimed the amount of $10. The reference is PSP*mql5.com Limassol CY FOREIGN CURRENCY USD 10.

Please refund the amount because I have been trying my best to install and still unsuccessful. 

If you have issue installing from your platform, you must open a ticket with Service Desk here on MQL5 with all details of what you are experiencing. They will definitely help you.

henrym73  
after installed in MT4 the indicator is very tiny & small. How do i enlarge?
Eric Venturi-Bloxs  
henrym73:
after installed in MT4 the indicator is very tiny & small. How do i enlarge?

Are you using a high resolution monitor?

henrym73  
Eric Venturi-Bloxs:

Are you using a high resolution monitor?

yes i am 

3200X1800

Eric Venturi-Bloxs  
henrym73:

as attached


I suspect you are using a high resolution display. If that's the case, close your platform ... then right click on the terminal.exe (or its shortcut) > Properties > Compatibility tab > Check "ovveride high DPI" and select it to "system". Apply ... Then restart your platform.

It generally solves the display issue.

henrym73  
Eric Venturi-Bloxs:

I suspect you are using a high resolution display. If that's the case, close your platform ... then right click on the terminal.exe (or its shortcut) > Properties > Compatibility tab > Check "ovveride high DPI" and select it to "system". Apply ... Then restart your platform.

It generally solves the display issue

it worked!

thanks a lot. appreciated

tonytazbaz  
Hi,
Today there was windows update. After windows updated to new version. i opened Mt4. All indicators i bought from you didn't work. i had to uninstall them and reinstall them. ADX dashboard Alert and ffx universal strength meter were successfully installed, except rsi dashboard alert as you see attached, i had to repurchase it again.
Can you please resolve this issue, as i only using your indicator in only two pcs i have
Thanks
Eric Venturi-Bloxs  
tonytazbaz:
Hi,
Today there was windows update. After windows updated to new version. i opened Mt4. All indicators i bought from you didn't work. i had to uninstall them and reinstall them. ADX dashboard Alert and ffx universal strength meter were successfully installed, except rsi dashboard alert as you see attached, i had to repurchase it again.
Can you please resolve this issue, as i only using your indicator in only two pcs i have
Thanks

Most probably because you ran out of activations. Sadly MT4 considers major OS upgrade as a new install activation.

tonytazbaz  
Eric Venturi-Bloxs:

Most probably because you ran out of activations. Sadly MT4 considers major OS upgrade as a new install activation.

if you know that MT4 considers major OS upgrade as a new install activation, why you didn't increase the activation number to 10.

i am very disappointed. i wont purchase again your indicator and will ask for chargeback 

Eric Venturi-Bloxs  
tonytazbaz:

if you know that MT4 considers major OS upgrade as a new install activation, why you didn't increase the activation number to 10.

i am very disappointed. i wont purchase again your indicator and will ask for chargeback 

If I am not wrong, there's a note about this in the MQL5 Market Place policy.

That's for this exact reason MQL5 give free additional activations periodically when major Windows upgrades have been released.

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