Explanation of the response to the review:

Rosime Mohamed wrote a personal message:

I checked this suffix, the utility works as expected, I demonstrated this to this user using the gif of the picture:

I wrote to this user that I did not find any problems. And in order to solve this problem, I need more information:

The user did not want to explain how his problem can be reproduced, and wrote a negative review.

I believe that this account is fake, and belongs to one of the authors of a similar product, and the purpose of purchasing our product is to write a negative review for our product.

I appeal to future users of our products, please do not see this review.

We have a demo version, you can check any symbol on it.

We are always in touch, and if you really have a problem, we will always help.

Thanks for the screenshot

all the same, you have a problem not in this chain EURUSD> EURUSDcl, but in EURUSDI> EURUSDcl? that is, in a double suffix?

It was necessary to indicate this in the first message, so that I knew what to check.

I'll check it now.

I found out what the problem is.

When you connect a "master" with a suffix and "slave" with a siuffix, the utility cannot match these characters, since it is impossible to extract the root of the character.

But this is not a problem, for such cases we left the user with the ability to edit symbols (this was indicated in the instructions for the utility).

When configuring the utility to copy, be sure to check the Symbols tab to make sure the utility recognizes the symbols and matches the symbols correctly.

In this bunch of symbols, the utility could not match them, since they have suffixes.

You need to go to the "Symbols" tab and set up the connections as I demonstrated in the gif picture.

Please, dear users, read the instructions. If something doesn't work out, write to me about it.

So that I can help you quickly, describe the problem in more detail so that I can reproduce it on my computer.

I didn't understand which calculation method you are using and what result you expect. I can say that it is technically impossible to determine the size of the commission in the MT5 terminal before opening a position. But even if this could be done, it is not clear how this could affect the lot size.

If you use the coefficient from the lot of the master, then everything is simple here:

if you set for example coefficient = 2,

if the master has lot = 0.01, then we get lot = 0.01 * 2 = 0.02,

if the master has lot = 0.3, then we get lot = 0.3 * 2 = 0.6,

if the master has lot = 2, then we get lot = 2 * 2 = 4.

If the copier calculates this incorrectly, then you need to show an example, with screenshots, where the settings, master and slave orders will be visible, so that we can reproduce this on our computer and fix this error (we do not observe such an error).

Regarding your suggestion: do you want to set a coefficient for a certain amount of balance?

That is, for example, you set the coefficient = 2 per 1000 $, in accordance with these settings it will turn out:

with a balance of $ 2000, the coefficient will be = 4,

 with a balance of $ 6000, the coefficient will be = 12,

and with a balance of $ 10,000, the coefficient will be = 20,

did I understand correctly?

I cannot seem to change the proportion to balance value and it basically wrecks my demo account when I enable the copier.  Also the account I'm copying from is funded in bitcoin and the slave is USD, I believe the currency difference is messing with it.  

My suggestion was to allow the lot coefficent multiplier to be based on the balance of the slave account and possibly automate the process by stepping it up with the increase in the account balance.  Its not a big deal, but it would be convenient in my case.  I doubt too many people copying are using different currencies between master and slave. 

At the moment, the utility supports the following lot calculation formulas:

1) lot = MasterLot * (slave balance / master balance);

2) lot = MasterLot * coefficient;

3) lot = lot specified in the settings.

Please write your formula for calculating the lot so that I know exactly how it should be calculated. Perhaps in the next update we will add it.

lot = LotMaster * (BalanceSlave / X)

X - we set this in the settings, for example $ 3000,

correctly?

I think there would have to be a tolerance before the copier would revert to a lower multiplier too though.  Maybe its too complex, but if its in the realm of possibility, it would be a nice feature

So I guess it would be something like this if the level is $3000:

Masterlot= 1  slave account balance $3000-5999 multiplier 1x

Masterlot= 1  slave account balance $6000-8999 Multiplier 2x

Masterlot= 1  slave account balance $9000-11999 Multiplier 3x

The tolerance would be to cover for any commission and swap fees that would reduce the balance to keep it from dropping back to the lower level and closing any open positions in excess of the lower level.

I proceed from the fact that the lot is calculated before the opening of the order, therefore this order, which will open in the future, cannot in any way affect the balance that is now. Therefore, it is difficult for me to understand all this. As for adding this formula, we will definitely think about it.

Thank you.  I am using it on about 20 different trading pairs.

If the balance dips below the step, would it affect the subsequent copied orders as the master account scales into positions?

Depends on what numbers will be substituted into the formula. If the balance decreases, then I think that the lot will also decrease.

That is, this formula is not suitable? It seems to me that you want a calculation method that is suitable only for your strategy. I'm not sure if this will be a useful feature for all users of the utility.

I still do not understand what exactly your problems are, and how you are trying to solve it. I can say that in general, what currency of the deposit does not matter. You are copying the lot size of an order and you want to transfer orders from one account to another. There is money management in every strategy, and in most strategies money management is a fundamental factor in profitability. What money management means is, by and large, the ratio of the lot size between consecutive orders, as well as the ratio of the lot to balance or equity. You want to link the size of the copied lot to the recipient's balance, in my opinion, this will not be correct, since in this way you will not copy money management, but will only copy the fact of opening orders. That is, for correct copying, you need not only to take into account the size of the original lot, but also the ratio between successive orders of the master. There are all the necessary tools for this, you can copy the lot one to one. You can use coefficients, that is, if the recipient's balance is small and the master's lot size for the recipient is large, then use a coefficient, set it less than one, for example 0.6. If the supplier has the same lots, and there is no point in copying the ratio of the lot to the deposit, or copying the sequence of lots, then just use a fixed lot.

If your profit is eaten up by the commission, and your result differs from the result of the supplier, then this is not a problem in the lot size. By increasing the lot, you increase the commission, and accordingly you increase the loss from the commission. By decreasing the lot, you reduce the profit from the transaction. There is no sense in this, if you want the same result as the supplier, then trade on the same conditions and with the same commissions as the supplier.