Hi Sayadi;

I hope you are doing well. What happened to the new update with all promised correction?

Hi sir.

Thank you for your comment.

We are still working on testing it and optimizing it sir. Based on our progress, I think that it will be ready during the next working week. They are not corrections but improvements with adding more features. Please if you find any errors to correct, can you send me a PM to check it with you? 

Let me share with you a screenshot, how it's looking sir.

We have included Labels with optimizing the algorithms to support higher timeframes like weekly time frame, adding more parameters like Bars_break...etc.

When we publish it, i will send you a notification.

Best regards.

SAYADI Ashref.

Thanks for your reply. I had 2 suggestions for improvement:

1- the indicator make notification when S/R will break. it should be another option for the time that price hit the S/R area but not break it for swing trading.

2- the indicator could not recognize S&R in small timeframe like 15 min or 5 min. by adding those, it would be great for scalping.

Thank you for your suggestions. We have already included in our planning sir. With our customers suggestions, we can make our indicators better.

Here an update for those suggestion sir,

Point 1, we are working on it. 

Point 2 is done sir. We have already added.

Please if you have any questions, feel free to contact me.

Best regards.

SAYADI Ashref.

Please advice. This indicator which I purchased has stopped displaying support and resistance lines despite enabling short term, medium term and long term. Please see screenshot below:

Hi sir.

Thank you for your comment. I will check it with you.

Can we plan for a quick TeamViewer session during this working week? I will check it with you instantly. I sent you a PM to check your availabilty for a teamviewr meeting. 

I'm looking forward to your reply.

Best regards.

SAYADI Ashref.

Hi sir.

Thank you for your comment and for choosing our product.

It will be a pleasure for me to assist you to install the system correctly in your MT4 sir.

I'm sending you now a private message sir to plan for teamviewr session.

Best regards.

SAYADI Ashref.

Hi sir.

Thank you for your comment.

The first email we got from you was Monday and we planned for a meeting on Tuesday and you weren't there. We waited for you for more than 1 hour to be online and you missed it, sir.

The next email, we got from you yesterday and we reply to it today. We reply to our email within 24 hours based on availability sir.

I sent you now a new meeting proposition sir. Please be sure that we never ignore any emails. 

Best regards.

SAYADI Ashref.

Problem solved?

Yes. It's solved sir.

His MT4 was missing ZigZag Indicator and we have add it to him.

Can i know what issue you're facing with the indicator sir ?

Thank you for your comment sir and for your nice words.

 Dear Sayadi Achraf 

I am using the indicator since some weeks. I just hope that this indicator send alert and notification when the strong support or strong resistance has been formed

i do not if you can add this feature to the indicator.  

Thanks for all the improvement of the system.

Please could you include in the menu option to enable or disable the symbol changer to be separate from the dash display which is not very useful some people.

The most efficiency could be to have on the chart on and off switch button for the application itself, making the chart neater for naked charting.

Thanks

Hi sir.

Thank you for your comments and for choosing our product. 

I transfer it your suggestions to my technical teams to plan for a similar feature sir.

Note:

We published last week, a new version that is supporting GOLD sir. Please make sure to upgrade to the last version, sir.

Please if you have any questions, feel free to contact me.

Best regards.

SAYADI Ashref.