我买了两个信号,但用EXNESS平台不能跟单

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Yaohong Luo
137
Yaohong Luo  

我前天购买了你们的两个信号,但是跟不上单,我在论坛上提问,跟信号主人沟通,以及在这里发请求,都没得到解决。现在再发一次请求,

每次我发现信号帐户有交易,而我的跟随帐户没下单时,日志上都是这么提示的:2018.08.22 07:38:34.395 '9016268': Signal - position #61299398 sell 0.04 GBPUSD at 1.28126 skipped as no symbol found

2018.08.22 07:38:34.395 '9016268': Signal - position #61299398 sell 0.04 GBPUSD at 1.28126 skipped as no symbol found

https://www.mql5.com/en/charts/9037322/eurgbpm-h1-exness-ltd

我的跟随平台是EXNESS,平台货币对带有后缀m(如GBPJPYm,GBPUSDm),不知是不是这个原因,怎么解决?

Chart EURGBPm, H1, 2018.08.22 00:41 UTC, Exness Ltd., MetaTrader 4, Real
Chart EURGBPm, H1, 2018.08.22 00:41 UTC, Exness Ltd., MetaTrader 4, Real
  • www.mql5.com
Symbol: EURGBPm. Periodicity: H1. Broker: Exness Ltd.. Trading Platform: MetaTrader 4. Trading Mode: Real. Date: 2018.08.22 00:41 UTC.
Sergey Golubev
版主
115940
Sergey Golubev  

The Provider has trading symbol called GOLD, and my broker has the same instrument, but it is called XAUUSD. Are trades on GOLD copied to XAUUSD in that case?

If a Subscriber's account has a symbol with the same name as the one on the Provider's account, and trading is fully allowed for the symbol, trades will be copied for this symbol. If trading is allowed partially or disabled for the found symbol, this symbol is considered inappropriate for copying, and the system will continue to search for a suitable symbol:

  1. On the Subscriber's account, the system searches for all symbols with the names coinciding with the Provider's symbol by the first 6 characters. For example, EURUSD == EURUSDxxx == EURUSDyyy.
  2. Full permission to perform trading is checked for each detected symbol. If trading is allowed partially or completely forbidden, such a symbol is discarded.
  3. Margin calculation type is checked for each remaining symbol - if it is Forex, a symbol is considered to be suitable. Symbols of CFD, Futures or other calculation types are discarded.
  4. If no symbols remain after conducting all the checks or more than one symbol is found, it is considered that a symbol mapping attempt has failed and it is impossible to copy Provider's trades for that symbol.
  5. If one suitable symbol is found, it is used for copying Provider's trades.

The algorithm provides only two exceptions for metal symbols:

  1. XAUUSD == GOLD
  2. XAGUSD == SILVER

In these two cases, only full permission to perform trades is checked. If such permission is present, the mapping attempt is considered to be successful.

Example 1: A Provider has positions on EURUSD, while a Subscriber – on EURUSD! (or vice versa) with full trading permission. The terminal performs mapping automatically and copies the trades.

Example 2: A Provider has positions on EURUSD, while a Subscriber – both on EURUSD! and EURUSD. The copying is performed for EURUSD.

Example 3: A Provider has positions on GOLD, while a Subscriber – on XAUUSD with full trading permission. The terminal performs mapping automatically and copies the trades.

Example 4: A Provider has positions on GOLD, while a Subscriber – on XAUUSD with close-only (partial) trading permission. The mapping is considered unsuccessful and no copying is performed.


Sergey Golubev
版主
115940
Sergey Golubev  
Yaohong Luo:

I bought your two signals the day before yesterday, but I couldn't keep up with the order. I asked questions on the forum, communicated with the signal owner, and sent a request here, which was not resolved. Send another request now,

Every time I find that the signal account has a transaction, and my follow-up account does not place an order, the log is prompted like this: 2011.08.22 07:38:34.395 '9016268': Signal - position #61299398 sell 0.04 GBPUSD at 1.28126 skipped As no symbol found

2018.08.22 07:38:34.395 '9016268': Signal - position #61299398 sell 0.04 GBPUSD at 1.28126 skipped as no symbol found

Https://www.mql5.com/en/charts/9037322/eurgbpm-h1-exness-ltd

My follow-up platform is EXNESS, platform currency pair with suffix m (such as GBPJPYm, GBPUSDm), I do not know if this is the reason, how to solve?

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MetaQuotes Software Corp., 2013.08.12 09:23

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Yaohong Luo
137
Yaohong Luo  

平台还是不能 跟单,而且两个跟单信号目前大幅回撤,几近爆仓,服务平台已禁止跟单!

我想退订另外跟其它的信号,但系统提示如果退订,跟单月费将打给信号提供者。这不公平,请版主告诉我该怎么办

Sergey Golubev
版主
115940
Sergey Golubev  
Yaohong Luo:

The platform still can't follow the order, and the two follow-up signals are currently retracing, and the service platform has been banned!

I want to unsubscribe with other signals, but the system prompts that if you unsubscribe, the monthly fee will be sent to the signal provider. This is not fair, please ask the moderator to tell me what to do.

Forum on trading, automated trading systems and testing trading strategies

Can I refund a signal that i have'nt use yet

Eleni Anna Branou, 2017.03.27 10:43


If you cancel your subscription you will get a refund for the months, that haven't started yet.

Rongbing Qin
650
Rongbing Qin  
跟我的信号。凡事要有耐心才能挣到钱。
Yongbiao Zou
2566
Yongbiao Zou  
Yaohong Luo:

我前天购买了你们的两个信号,但是跟不上单,我在论坛上提问,跟信号主人沟通,以及在这里发请求,都没得到解决。现在再发一次请求,

每次我发现信号帐户有交易,而我的跟随帐户没下单时,日志上都是这么提示的:2018.08.22 07:38:34.395 '9016268': Signal - position #61299398 sell 0.04 GBPUSD at 1.28126 skipped as no symbol found

2018.08.22 07:38:34.395 '9016268': Signal - position #61299398 sell 0.04 GBPUSD at 1.28126 skipped as no symbol found

https://www.mql5.com/en/charts/9037322/eurgbpm-h1-exness-ltd

我的跟随平台是EXNESS,平台货币对带有后缀m(如GBPJPYm,GBPUSDm),不知是不是这个原因,怎么解决?

hello, nice to see you. 我是Exness交易者。提供有免费信号。

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