Hello,

  I don't see a single entry from the Panel in the logs, including entries about initialization in the Panel's terminal. That is, I do not see that the Panel was installed on the chart, and I do not see that you removed it.

I see error entries from other installed programs (eg "Telegram ChartSnap MT5 Free (GBPJPY,M5) INFO: TelegramSendPhotoFail.. ErrorCode:4006")

- Are you sure that Trade Panel is installed on the terminal? Do you see it on the chart?

- How did you determine that the problem comes from the Panel, and not from your indicators?

- To make sure that the panel is the source of the problem, remove all indicators and experts from the chart, and leave only the Trade Panel. If after that you observe the same problem, then send me the logs.

I will install it and use it tomorrow and video tape my session and then post it so you can see all the times it stops working and then I need to restart. Trust me, I don't want to be texting here, I need a product to use so I wish it worked on my system.

Here is the video. I can't use it so while I trade the NY session but I installed it to show you how it just stops working and when this happened when you are scalping it can be a lot of money.

https://drive.google.com/file/d/1-5G054HkZG4aMwOPNEhEkts-ReY_bnC7/view?usp=sharing

Hello,

I watched your video and I don't see that the panel turns off (if it turns off, then indicate the timing in your video, where I will see it).

As I understand from your video, the problem is not that the panel turns off, but that the panel reacts slowly to button clicks. I can say that this problem is not related to the algorithm of the panel, your clicks are transferred to the panel as follows:

1) you click on the button,

2) the terminal captures your click on the button, forms it into an event, and puts it in a stream to transfer this click to the panel,

3) further this stream transfers click of the panel.

There is only one thread for each chart, and not only the chart works in this thread, but also all the indicators installed on the chart. All events in the thread are executed in turn, one event at a time. If a non-optimized indicator is installed on your chart, or your terminal's connection with the server is not stable, then this flow stops while your indicator executes its algorithm or until the terminal contacts the server. All this time, while the stream is idle, your clicks will queue up and they will not be delivered to the panel. Thus, the problem is not in the panel, it is in working order, and waiting for your clicks, the problem is that these clicks do not reach the panel in a timely manner. And the solution to this problem will be the optimization of the terminal.

Read carefully this - "The panel is slow and freezes constantly, what should I do?" and do everything that is written there.

If that doesn't work, you can give me the name of your broker, and send me the profile you're using, I'll check it out.

If this is not what you wrote about, then write your problem in more detail so that I understand.

hello,

i would like to install this renko chart indicator:  https://www.mql5.com/en/market/product/318?source=Site+Market+Product+Similar#!tab=reviews

if i use your built in trailing stop feature, if i choose MA as type, will and input for example SMA 21 -- will that from within the trading panel use the SMA21 on the renko chart?  is there a way to get your trading panel to work with renko charts?

Hello, the trailing stop uses the standard MA indicator. I don't know if the MA indicator works on such a chart.

But here the problem will be different, on the link you specified, the product is implemented as a utility (Expert Advisor), you can install only 1 utility on 1 chart, respectively, if you install the Renko utility on the chart, then the Panel cannot be installed on this chart.

It is working again

Hello, this is the response of your broker's trading server to a request to open an order.

There can be many reasons, such as an incorrect order parameter, or, for example, the symbol on which you are trying to make a deal is closed.

Hello

The Trade Panel won't load, any ideas?

Thanks

Hello, yes, please read this "The Trade Panel does not work or does not work correctly, what should I do?" in the FAQ.

Hello, if mt5 is installed on ios, then yes, I don’t see any problems.

Hello, show the Journal tab of the terminal. Also, please read this "The Trade Panel does not work or does not work correctly, what should I do?" in the FAQ

Hello, what do you mean by "software"?

If you mean Trade Panel, then this utility does not keep track of memory, and it does not have the functionality to tell you that there is not enough memory for it to work. And for reference, the utility is optimized in this regard, and the memory it occupies is less than a megabyte.

If you mean the terminal, then it's time for you to think about optimizing the operation of the terminal, for example, reducing the size of the quotes loaded into the terminal.

If this is not what you are writing about, then show this message so that I understand what you are writing about.

Hello, I bought this product to use for the MyForexFunds (MFF) challenge, but I am unable to install it on the MT5. I installed it in another MT5 from another broker and it opens normally. Can you help me to solve this problem?

Thank you

Hola, compre este producto para usarlo en el challenge de MyForexFunds (MFF), pero no puedo instalarlo en el MT5. Lo instale en otro MT5 de otro broker y se abre con normalidad. Pueden ayudarme a solucionar este problema?

Gracias

Hello,

you need to open the Journal tab of the terminal, and there will be a record of the reason for the failed activation of the product.