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banchibanchi  

Dear,


there are some errors:


please take a look

thnx

Wilna Barnard  
banchibanchi #:

Dear,


there are some errors:


please take a look

thnx

Does the EA successfully open trades? This error indicates that the positions the EA was attempting to access no longer exist. If the EA continues to execute trades as expected, there is no need for concern regarding this message.
banchibanchi  
Wilna Barnard #:
Does the EA successfully open trades? This error indicates that the positions the EA was attempting to access no longer exist. If the EA continues to execute trades as expected, there is no need for concern regarding this message.

Hi,

no any trades,

thnx

Wilna Barnard  
banchibanchi #:

Hi,

no any trades,

thnx

I have tested the EA and it is working as expected. What broker are you with? Maybe that is the problem. Make sure they allow scalping. I can't see how the EA can work fine on demo and not on live account. Something is wrong on your side. 
banchibanchi  

Hi,

errors are cumming all the time.

realy not expected that....

all the time errors, no any trades... what can i say...

please if you give me back my money

Wilna Barnard  
banchibanchi #:

Hi,

errors are cumming all the time.

realy not expected that....

all the time errors, no any trades... what can i say...

please if you give me back my money

Other users have been using this EA without any issues. The errors you are encountering are likely due to your broker’s restrictions on scalping.

I use an IC Markets Standard account without any problems. Additionally, you activated the product after conducting your own backtesting.

Were these errors present during your backtest? If you were not satisfied with the results, what was the reason for proceeding with the purchase?

Wilna Barnard  

I see no reason to prolong this matter any further. I agree to your refund request, so please follow the steps below to proceed:

How to Request a Refund on MQL5

  1. Contact the Seller First – Explain the issue and attempt to resolve it directly.
  2. Open a Service Desk Ticket – Since I agree to the refund, you need to contact MQL5 support.
  3. MQL5 Review – The MQL5 team will assess the case and determine if a refund is possible.
  4. Refund Processing – If approved, the funds will be credited to your MQL5 account balance (not your original payment method).

Kind regards,

Wilna Barnard  
Wilna Barnard #:

I see no reason to prolong this matter any further. I agree to your refund request, so please follow the steps below to proceed:

How to Request a Refund on MQL5

  1. Contact the Seller First – Explain the issue and attempt to resolve it directly.
  2. Open a Service Desk Ticket – Since I agree to the refund, you need to contact MQL5 support.
  3. MQL5 Review – The MQL5 team will assess the case and determine if a refund is possible.
  4. Refund Processing – If approved, the funds will be credited to your MQL5 account balance (not your original payment method).

Kind regards,

@banchibanchi #:  have you requested the refund or is the EA working now ? 

its almost been 7 days and I am worried that you might be too late if you indeed want the refund. 

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