I believe there might be a misunderstanding regarding the functionality of the indicator you’ve bought and the EA (Expert Advisor) used for the signals.

The product you’ve acquired is designed primarily for collecting data for further analysis, mainly serving research purposes, and not directly for trading signals.

I understand this might not be what you were looking for, so I will contact MQL to initiate a refund on your behalf. Could you also check if you’re able to apply for a refund from your end? This might expedite the process.

Thank you for your understanding, and I apologize for any confusion.

Best regards,

Shahrokh