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MT5 not connecting to demo account from Metaquotes

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contrails
224
contrails  

I am unable to connect to demo account from MetaQuotes as well as demo from FXPro, I have windows 7. I can connect fine using my laptop which is Windows 8.1

 I inactivated the firewall and that did not fix. 

Would appreciate help and any ideas on how to fix this problem which has been going on for the past week? 

Files:
Capture2.JPG 47 kb
Capture3.JPG 10 kb
contrails
224
contrails  

https://support.microsoft.com/en-us/kb/3150513

 https://support.microsoft.com/en-us/kb/3035583

were updates installs on 5/6/2016, we'll see if I rewind windows to before this date will fix... 

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