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Dimitar Pavlov
1068
Dimitar Pavlov 2016.04.07 19:31 

Hi, my all login info gone ( demo accounts and real accopunt logins and passwords) disappear after i accidently remove the tick from mt4 login window , then i clicked again fot the tick but still all login info is missing i restarted mt4 still nothing :(((  anyone knows how to restore all login data ????

 

Alain Verleyen
Moderator
28518
Alain Verleyen 2016.04.07 19:52  
Not possible.
Dimitar Pavlov
1068
Dimitar Pavlov 2016.04.07 19:59  
Alain Verleyen:
Not possible.
ahhhh   ok thanks for the info
XuWei Li
2744
XuWei Li 2016.04.07 21:01  
Try Mailbox tab to find the new register mail.
Dimitar Pavlov
1068
Dimitar Pavlov 2016.04.07 21:09  
XuWei Li:
Try Mailbox tab to find the new register mail.
i tried but i deleted all the mail :(
Khurram Mustafa
21547
Khurram Mustafa 2016.04.08 15:47  
Dimitar Pavlov:
i tried but i deleted all the mail :(

Check your email or Website with your login details

Its impossible that you can't find your details

Pankaj D Costa
2711
Pankaj D Costa 2016.04.08 20:30  

This can be happen if you clean temporary files from your PC location - C:\Users\Name\AppData\Roaming\MetaQuotes\Terminal.

Restore is not possible if you already clean this folder even from recycle bin. 

You can login to your client cabinet and easily can change or restore your password from cabinet.

Also you can check your MT4 mail box, your login details can be there.

 MT4 Mailbox

Alain Verleyen
Moderator
28518
Alain Verleyen 2016.04.08 21:23  
Pankaj D Costa:
...

You can login to your client cabinet and easily can change or restore your password from cabinet.

What is "client cabinet" ?

Also you can check your MT4 mail box, your login details can be there.

Mailbox is only available once your are already connected.
Pankaj D Costa
2711
Pankaj D Costa 2016.04.09 07:00  
Alain Verleyen:
What is "client cabinet" ?
Mailbox is only available once your are already connected.

Yes, you are right, I forgot that mt4 mailbox will be available only after login.

Client cabinet -  Normally we open our demo / live account from broker's web site and we have personal area / client area / client cabinet in all brokers as a registered member.

We can change or reset our password any time from that area. Several times I had resolved this type of issues.

Attached: Client area password reset option:

Client Area 

Thanks. 

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