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Question on MetaTester

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Maurizio Sgro
35
Maurizio Sgro 2016.03.05 12:01 

Hi people,

I have started metatester on my 3 computer with 16 cores only.

But not receive packet's for elaborating.

Stay online for 4 days

Where my error?  

Nauris Mucenieks
839
Nauris Mucenieks 2016.03.05 13:13  
Maurizio Sgro:

Hi people,

I have started metatester on my 3 computer with 16 cores only.

But not receive packet's for elaborating.

Stay online for 4 days

Where my error?  

have you registered/logged in from the metatester?

Maurizio Sgro
35
Maurizio Sgro 2016.03.05 13:29  

Hi Narius,

very thanks for your response.

Yes,  in the section "MQL5 cloud network" on MetaTester, is present  my account name.

Nauris Mucenieks
839
Nauris Mucenieks 2016.03.05 18:27  
Maurizio Sgro:

Hi Narius,

very thanks for your response.

Yes,  in the section "MQL5 cloud network" on MetaTester, is present  my account name.


NB


check if you are connected and logged in ON THE MACHINE[S] and the appropriate terminals.

http://imgur.com/VZkL7B8

if you have connected the PC's - you should see something in the list - mine is empty, since i don't sell power anymore.


well, you should start by checking if you, by chance are actually connected -

https://www.mql5.com/en/users/ YOUR USER NAME /agents/overview

because, if i remember correctly - it took some time to update the stats, and credit your account.



P.S.


last guess - no one has optimized any EA's over the last 4 days.

i'm joking.

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Maurizio Sgro
35
Maurizio Sgro 2016.03.06 13:50  

Hi Narius,

unfortunatelly, my pc's not present in the agent page.

Totally blank  

Nauris Mucenieks
839
Nauris Mucenieks 2016.03.06 22:40  
Maurizio Sgro:

Hi Narius,

unfortunatelly, my pc's not present in the agent page.

Totally blank  

well, technically, you simply haven't logged in on the PC, in the terminal itself - you have to log in to your MQL5 account from the terminal.

if you have done that, and the PC is online, i really don't know what could be the problem.


what OS are you running?

i know for a fact that MT4 doesn't support anything lower than Win7, due to IE 7 requirement, and i also encountered weird problems with proxy settings [?] on ubuntu/lubuntu.


other than that, you should contact the help desk.

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