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Profiles Problem, saved chart being deleted if expert advisor on it

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Savoiardo
52
Savoiardo 2016.01.05 17:22 

Hello,


I'm having a very strange problem with my MT5 terminal. When I customize a template to save my workspace for when I close and reopen the MT5, the charts get saved as usual, except for those with expert advisors on it.

Investigating the problem, I've found that in my "<platformID>/profiles/Charts/<profileName>" the chart01.chr file gets successfully generated and added to the order.wnd file, but if I close the platform every *.chr file with an expert attached get deleted.

Big headache, can't figure out the reason.


Any suggestions anyone? Or how can I contact helpdesk?

Alain Verleyen
Moderator
30736
Alain Verleyen 2016.01.05 19:08  

Not very clear, customize a template ?

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Savoiardo
52
Savoiardo 2016.01.06 11:53  

investigating more on the problem, it looks like it's my specific expert advisor that makes that single chart in the template not Saveable.

I'll write to service desk, thanks

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