I didn't receive the email with the password. - page 2

Sergey Golubev #:
I do not think that the MQL5 Support will come here to this thread to you - because we are the simple forum users (we all are not MQL5 Support).


Thank you for your kindness. This morning, I still saw two options for the chatbot and a real person. However, right now there is only the chatbot available, and it cannot handle my issue. Thank you, sir.
Juan Antonio Rojo Pereira #:

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good morning

I still can't receive the email with my password. I've sent a support ticket, saying I had a problem making a deposit, and support has sent me back to the non-working password recovery website.

https://www.mql5.com/en/auth_forgotten

I've tried again and it's still not working; I still haven't received the email.

Hi Sir. I am currently restricted due to sending too many requests. I am trying to find a solution, and if I do, I will message you right away.
Juan Antonio Rojo Pereira # :

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buen día

Todavía no he recibido el correo electrónico con mi contraseña. Envié una solicitud de soporte indicando que tuve un problema al realizar un depósito, y el servicio de soporte me redirigió al sitio web de recuperación de contraseña, que no funciona.

https://www.mql5.com/en/auth_forgotten

Lo he intentado de nuevo y sigue sin funcionar; aún no he recibido el correo electrónico.

I checked adding the email address to the Gmail whitelist, and I also left some time to try again, and finally I received the email with the password. Thank you all for your time in helping me.