Sergey Golubev #: I do not think that the MQL5 Support will come here to this thread to you - because we are the simple forum users (we all are not MQL5 Support).
Thank you for your kindness. This morning, I still saw two options for the chatbot and a real person. However, right now there is only the chatbot available, and it cannot handle my issue. Thank you, sir.
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good morning
I still can't receive the email with my password. I've sent a support ticket, saying I had a problem making a deposit, and support has sent me back to the non-working password recovery website.
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buen día
Todavía no he recibido el correo electrónico con mi contraseña. Envié una solicitud de soporte indicando que tuve un problema al realizar un depósito, y el servicio de soporte me redirigió al sitio web de recuperación de contraseña, que no funciona.
Lo he intentado de nuevo y sigue sin funcionar; aún no he recibido el correo electrónico.
I checked adding the email address to the Gmail whitelist, and I also left some time to try again, and finally I received the email with the password. Thank you all for your time in helping me.
I do not think that the MQL5 Support will come here to this thread to you - because we are the simple forum users (we all are not MQL5 Support).
Automatic translation was applied by moderator. Please post in the language of the forum section you selected.
good morning
I still can't receive the email with my password. I've sent a support ticket, saying I had a problem making a deposit, and support has sent me back to the non-working password recovery website.
https://www.mql5.com/en/auth_forgotten
I've tried again and it's still not working; I still haven't received the email.
El moderador aplicó la traducción automática. Por favor, publique en el idioma de la sección del foro que seleccionó.
buen día
Todavía no he recibido el correo electrónico con mi contraseña. Envié una solicitud de soporte indicando que tuve un problema al realizar un depósito, y el servicio de soporte me redirigió al sitio web de recuperación de contraseña, que no funciona.
https://www.mql5.com/en/auth_forgotten
Lo he intentado de nuevo y sigue sin funcionar; aún no he recibido el correo electrónico.