Steven Bartels:
Could a Market administrator please check whether the demo package for my new EA is correctly generated and available for installation?
Create a Support Ticket at https://www.mql5.com/en/users/sydneysteve/servicedesk
Steven Bartels:
I recently published on the MQL5 Market but I am unable to install the demo version of my own product. The installation fails without displaying an error code in the MT5 Journal.
I recently published on the MQL5 Market but I am unable to install the demo version of my own product. The installation fails without displaying an error code in the MT5 Journal.
Not a problem for me -


Thank you Sergey, ive tried on another PC after a few hours and it has downloaded.
Thank you Ryan, i have created a ticket, I will close it now.
I am thankful for your responses.
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Hello,
I recently published on the MQL5 Market but I am unable to install the demo version of my own product. The installation fails without displaying an error code in the MT5 Journal.
The Journal shows Downloading but nothing else
No further error or successful installation message appears.
I have tried multiple MT5 terminals with the same result.
Importantly, I can successfully download and install the demo version of my other EA using the same MQL5 account and terminal.
Could a Market administrator please check whether the demo package for my new EA is correctly generated and available for installation?
Thank you.
Steve