Accidentally deposited 10 dollars as topup

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I accidentally topped up $10 to my MQL5 Services balance. I intended to deposit $10 into a real MT5 trading account. The funds have not been used. Please refund the top-up to my original payment method.
 
cadtalha:
I accidentally topped up $10 to my MQL5 Services balance. I intended to deposit $10 into a real MT5 trading account. The funds have not been used. Please refund the top-up to my original payment method.

Open a Support Ticket (Create a request for support) with the Service Desk:

Forum on trading, automated trading systems and testing trading strategies

mql5 refund policy!

m1213, 2020.06.25 17:29

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Money you put into your MQL5.com account can only be spent on services like Market, Signals, Virtual Hosting and Freelance.

Our policy is: the money you deposit to your account can only be withdrawn with further deletion of your account from the website.

We can make a single exceptionand allow you to withdraw deposited money without further deletion of your account. But please note that no exceptions will be made if you request the same again.

Please let us know about your decision.

Best regards,
MQL5.com Support Team

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From above message, I think there is a possibility for once only!

For some reason I changed my mind and so requested for a refund.


 
You should write to the service desk asking them for advice.
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