I need help! I want to become a seller, but I am unable to complete the Sumsub identity verification in Thailand.Pls!!

I need to register as a seller, but during the Sumsub identity verification process, the system prompts me to "turn off my VPN." I am a Chinese citizen currently in Thailand;
my IP address shows as Thai rather than Chinese, which is preventing me from passing the verification. How should I handle this?


please remove your vpn and try it again
Syed Jawad Hussain Naqvi #:
please remove your vpn and try it again
I have already stated that I did not turn on a VPN.
pls
Syed Jawad Hussain Naqvi #:
please remove your vpn and try it again
how can i do,I get the same message when using my mobile network.