Your application has been rejected

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"My seller verification application was rejected. I confirm this is my only MQL5 account. All documents and information submitted are genuine. Please reset my application so I may reapply, or advise what was incorrect."
 

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My Seller verification application was rejected by the automated checks.

Michael Charles Schefe, 2026.06.24 12:05


You can ask service desk to reset your seller application so that you can reapply, however they will not tell you what was wrong with the refused application. They will then leave your ticket open while you make new application, and then if it is rejected again, they may tell you what part of the application failed, but they will not tell you how to fix it. and do not expect them to do that - as it is clearly written in the terms that they have right to refuse for any reason and that they will not give any.

good luck.


 
Sergey Golubev #:

thank you , i will look forward to fix it.

[Deleted]  
wisemanntuli ntuli #:

thank you , i will look forward to fix it.

hello! how did it go ? where you able to do it?
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