Cannot access Marketplace from VPS
There is one summary blog post about the limitations, for example:
- about Microsoft Edge WebView2 which should be installed for the Market,
- about TLS 1.2,
- and more and more.
You can look at this blog post to find the reason for you:
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Besides, you can read all logs (all Journal) - because some limitations and the reasons are often are written there for example.
- 2025.02.19
- www.mql5.com
Hello,
I cannot access Marketplace to get my Purchases on any of my MT5 terminals. I can't reach the service desk through chat - can someone let me know if my IP address (128.254.194.48) is banned?
I am connecting to Marketplace as I can see in the Journal but the Market comes up empty (white screen) when I try to access. Can someone assist me? Thank you!
besides webview2 and described by Sergey, you should check your system logs for errors. I can see from the obvious old icon of ancient version of internet explorer -- that your windows version is also old. maybe it is a server 2016 or 2012? You may need to disable Internet Explorer feature, enhanced security -- i think that is what it was called "back then". you can find out steps to do that in a google search. sorry too many steps to describe in a short comment.
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Hello,
I cannot access Marketplace to get my Purchases on any of my MT5 terminals. I can't reach the service desk through chat - can someone let me know if my IP address (128.254.194.48) is banned?
I am connecting to Marketplace as I can see in the Journal but the Market comes up empty (white screen) when I try to access. Can someone assist me? Thank you!