how to cancel a reoccurring charge for an EA, no longer wanted?

[rookie007]

How to cancel a recurring charge for an EA that is no longer wanted?

[Fernando Carreiro]

It seems that the RECURRING PAYMENT AGREEMENT page has not been updated with instructions on how to deactivate the "recurring charges" on Market products. I also ran a search and could not find any useful information.

5. DEACTIVATING THE "RECURRING CHARGES" SERVICE

5.1. Deactivation of the "Recurring Charges" Service is performed at www.mql5.com:

1. The User goes to the corresponding subscription management section in MQL5 Service:
   1. Virtual hosting: in VPS\My subscriptions or in Client Area\Hosting, the User clicks the gear icon and disables "Automatically renew".
   2. Signals: in Signals\My Signals, the User clicks the gear icon and selects "Turn Auto Renewal Off".
   3. Market: the "Recurring Charges" service is currently not supported
      
2. When disabling the auto renewal, the funds transferred from the Bank Card for purchases in MQL5 Services before deactivating the "Recurring Charges" Service are not returned to the User.
3. The User is able to remove Bank Cards tied to his/her MQL5 account at any time by clicking the cross on the image of the saved Bank Card token at the payment page of any MQL5 Service.

I have contacted the Service Desk with your question and provided a link to this topic. Hopefully they will offer an answer as soon as they return (Cyprian office hours).

[Fernando Carreiro]

rookie007: How to cancel a recurring charge for an EA that is no longer wanted?

I suggest you also contact the Service Desk and ask for instructions or an intervention to deactivate it.

[Alexey Petrov]

rookie007:

How to cancel a recurring charge for an EA that is no longer wanted?

There are no recurring charges for Market products. Auto renewals are not supported in the Market. You can only extend a rent manually.