New Library sales and subsequent withdrawals

 
Hi, I'm a software developer who just began writing and publishing mql5 software. Got a first monthly subscriber for my library product, problem is the funds aren't reflecting in my account yet and it still says "no earned money on your account". Is there a wait period I'm not aware of?
 

It is about to the Market Rules:

The payment for a Product transferred to the account of the Seller shall be frozen for a week for approval. If no payment violations are revealed during the approval period, the amount transferred by the Buyer is automatically unlocked within the specified period of time and can be withdrawn from the Seller's account.

id something is wrong so write to the service desk who validated you to be a seller here.

Rules of Using the Market Service
Rules of Using the Market Service
  • www.mql5.com
General Provisions and Conditions of Use service Market
 
Sergey Golubev #:

It is about to the Market Rules:

The payment for a Product transferred to the account of the Seller shall be frozen for a week for approval. If no payment violations are revealed during the approval period, the amount transferred by the Buyer is automatically unlocked within the specified period of time and can be withdrawn from the Seller's account.

id something is wrong so write to the service desk who validated you to be a seller here.

thanks mate

 
Caleb David Kiragu:
Hi, I'm a software developer who just began writing and publishing mql5 software. Got a first monthly subscriber for my library product, problem is the funds aren't reflecting in my account yet and it still says "no earned money on your account". Is there a wait period I'm not aware of?

Yes my friend there is usually a 7 days waiting period before it reflects in your account.