IP is being blocked

 
I have a feeling that my IP is being blocked by MT5, does anyone have any idea what I should do?
[Deleted]  
Behzad Rahimi: I have a feeling that my IP is being blocked by MT5, does anyone have any idea what I should do?
You just posted, so it is not being blocked.
 
I used VPN now befour i could use it without VPN I donnot have also signal in MT5
[Deleted]  
Behzad Rahimi #: I used VPN now befour i could use it without VPN I donnot have also signal in MT5

Then contact the Service Desk. You will probably have to wait for office hours from Monday onwards to get a response.

EDIT: Also check if you are not being blocked by your Internet Service Provider an not by MetaQuotes.

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Send your messages and see the history of your requests to the mql5.com support team even if you are not registered on the website.
[Deleted]  
Be careful and do not use some popular VPNs. Some participants reported that after successfully registering as a seller, they were unable to pass the automatic verification due to IP issues.
 
b1222222 r:
I have a feeling that my IP is being blocked by MT5, does anyone have any idea what I should do?

It happened to me a few times in the past. The block clears automatically after a while.

 
where to find my vpn ip address??
[Deleted]  
@isabelle87 #: where to find my vpn ip address??
Ask the VPN provider.
 

i have the same issue , i even can not install meta trader on windows while my static ip in use

i ve checked the headers returning 403 for my ip so no install , no login , no trader can be unless i use slow and laggy proxy


how to contact support exactly ? i spent proper time but all i saw useless FAQ , no connection no message to support can be placed !

 
djmohsen #:
i ve checked the headers returning 403 for my ip so no install , no login , no trader can be unless i use slow and laggy proxy
It is nothing to do with MQL5 support (in most of the cases).
Read this summary blog post:  
Summary: Installation Failed - Error 403 and more
Summary: Installation Failed - Error 403 and more
Summary: Installation Failed - Error 403 and more
  • 2025.02.19
  • www.mql5.com
Many traders are using MQL5 VPS , and this VPS is having a lot of advantadges, for example - the traders do not lose activations when they  migrate/synhronize their MT4/MT5 environment to MQL5
 
djmohsen #:

i have the same issue , i even can not install meta trader on windows while my static ip in use

i ve checked the headers returning 403 for my ip so no install , no login , no trader can be unless i use slow and laggy proxy


how to contact support exactly ? i spent proper time but all i saw useless FAQ , no connection no message to support can be placed !

please stop making multiple messages! if you had done research by doing a simple search of this site then you would have discovered after a 2 second search -- that netcup has been blocked for years and years.