Help me please I'm new to vps and ea

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HELLO, I have recently bought the ai gen xii ea, I'm trying to use the mt4 vps I have purchased the monthly plan for 15 dollars, under the cpu tab it says 0% being used but under disk and the network thing it gives regular readings, and the ea itself doesn't use dll I think but uses the api thing, I have already under tools keyed in the links to allow but the ea still says it doesn't work, anyone can help me out idk if it's a problem with the ea, with the vps or with what I'm doing to set it up. Yes I. Also have migrated already 
 
Shane Bibo:
HELLO, I have recently bought the ai gen xii ea, I'm trying to use the mt4 vps I have purchased the monthly plan for 15 dollars, under the cpu tab it says 0% being used but under disk and the network thing it gives regular readings, and the ea itself doesn't use dll I think but uses the api thing, I have already under tools keyed in the links to allow but the ea still says it doesn't work, anyone can help me out idk if it's a problem with the ea, with the vps or with what I'm doing to set it up. Yes I. Also have migrated already 

contact the seller of the ea.

 
Michael Charles Schefe #:

contact the seller of the ea.

What if I can't, they aren't responsive.
 
Shane Bibo #:
What if I can't, they aren't responsive.

create a comment in the comments page where you bought the ea; or

you could create a support ticket with the website. You should read the Market agreement again to find out your options.

note that the website support is very slow also.

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