I can't open a trade on my devices 'Trading disabled'

 

Hello everybody!

I opened a trade 2 weeks ago and I have a problem with it for a week now.

I started a challenge, and now on my devices I can't open a trade on the MT5. The 'new order' button is unavailable for me. I just can't click on it. I already reinstalled the MT5 on my devices. I will attach 2 photos from my Mac and from my phone. On my phone the MT5 says that 'Trading disabled' for me. I contacted to my broker too, but I didn't get an answer for 2 days now. 

My MT5 is in hungarian language so: új megbízás = new order

Thank you if you read it!

 
You need to contact your broker to enable trading in your account, only them can help.
 
OK, then the problem is with my broker, not with the MT5, do I understand corretly?
 
Krisztián Balga #:
OK, then the problem is with my broker, not with the MT5, do I understand corretly?

Yes, exactly.

 
Eleni Anna Branou #:

Yes, exactly.

Thank you so much!
 
some brokers only allow certain symbols to be traded if a certain minimum deposit is met... some customers really dislike this, and it does look like corruption