VPS service stuck

 

Hello

I have this problem: my VPS subscription expired, but the my MT4 platform still shows ACTIVE state.

I can not stop it, I can not cancel it, I can not apply for a new subscription on this account.

How it can be fixed?

Thanks

Michal

 

Try to logout from your MQL5 account, restart your MT4 terminal and re-login into your MQL5 account in MT4 >> Tools >> Options >> Community.

If the problem persists, only the Service Desk can help (at the botton of this page).

 
Thanks Eleni, re-login into MQL5 account in MT4 helped