Change vps location.

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I got error at vps server.but I cant change vps location.I rent it for 12 months but I cant use it well.I try to contact with metaquest but I could not find email address.who will solve my problem.is there any way tonchange location of vps?now my server location london ld6 
 
You can write to the service desk (explain the situation in very short way), and ask them to change VPS server to the other VPS server
(how to contact: post ).
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