Logging in on MQL through MT5 application

 

Hello, 

Am having challenges looging into MQL through MT5 desktop application which is surprising given that i have an account on MQL and i can easily login on the web. I have recently requested for a password change from MT5 desktop app ad i was redirected to the mql website where i successully changed my passowrd but all the same the same credentials are failing to login on MT5.

 
MOSES GAMUNDANI: Am having challenges looging into MQL through MT5 desktop application which is surprising given that i have an account on MQL and i can easily login on the web. I have recently requested for a password change from MT5 desktop app ad i was redirected to the mql website where i successully changed my passowrd but all the same the same credentials are failing to login on MT5.

Please show the Journal log output reporting the issue, including the technical details about the build and operating system — How to report technical issues?

Should your operating system be a Windows Server, or Linux or MacOS, then please make sure that you have installed that Microsoft Edge WebView2 components.

Also, make sure you are using the account username "mngamundani" and not your email address.