My purchase doesn't not appear
Hi, i recently buy a 55USD indicator, but it doesn't appear in my account, i can buy it with mql5 payment, but the operation is always failed, and also has 55 balance in my account instead of the indicator. MQL5 limited my operations, i'm not sure if that affect to the purchase:(
- VPS can't purchase even I have the amount in my MQL5 account
- I can't find my EA
- after making payment for an indicator i cant use it ?
Yes, if you have a "Limited Operations" banner, then obviously, your operations are limited, and you should have clicked on the "technical support" link.
For financial issues, please contact the Service Desk — Contacts and requests >> Create a request >> Finance >> Other question >> write your message — https://www.mql5.com/en/contact
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